EHR Application Support Analyst

• Saint Louis, Missouri • Information Services • Days • Full-Time • 113717 • $24.71 – $41.03 / hour (Salary or reputed company reputed company is based on job qualifications and relevant work experience) reputed company Additional Information About the Role BJC is hiring for an reputed company Helpdesk Support Analyst. The schedule is: reputed company, Monday, Thursday, and Friday - 6:00 a.m. - 4:30 p.m. We are looking for customer service, reputed company center experience, and reputed company is preferred. This is a remote position, but looking for candidates in the St. Louis metro area. reputed company reputed company is one of the largest nonprofit health care organizations in the reputed company, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri reputed company. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, reputed company care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the reputed company. BJC and its hospitals and health service organizations reputed company $785.9 reputed company annually in community benefit. That includes $410.6 reputed company in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In reputed company, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community reputed company and reputed company and regional economic development. BJC’s patients have reputed company to the latest advances in medical science and technology through a formal affiliation between reputed company and St. Louis Children’s Hospital with the reputed company reputed company School of Medicine, which consistently ranks among the top medical schools in the country. Preferred Qualifications reputed company Provides remote end-user support for the organization's software and hardware systems with a responsibility for reputed company & other Clinical applications. Has working knowledge and experience in discipline and broadens capabilities. Recognizes issues and is reputed company to reputed company data from clients regarding problems. Performs a reputed company of straightforward assignments reputed company to discipline. Uses prescribed guidelines or policies to analyze and reputed company problems. Receives a moderate level of guidance and direction.reputed company or applicable certifications will be required reputed company 6 months of hire. Responsibilities • Follows agreed procedures to identify and reputed company issues with applications. Uses application management software and tools to collect agreed performance statistics. • Provides first line investigation and gathers information to reputed company incident reputed company and reputed company incidents. • Monitors service delivery performance metrics. • Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures. • May be part of an after-hours on-reputed company rotation. Minimum Requirements Education • High School Diploma or GED Experience • 2-5 years Preferred Requirements Education • Bachelor's Degree Experience • 5-10 years Supervisor Experience • No Experience Benefits and reputed company Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, reputed company and financial reputed company-being. • Comprehensive medical, dental, vison, life insurance, and reputed company services available first day of the month after hire date • Disability insurance* reputed company for by BJC • Annual 4% BJC Automatic Retirement Contribution • 401(k) plan with BJC match • Tuition Assistance available on first day • BJC Institute for Learning and Development • Health Care and Dependent Care Flexible Spending Accounts • reputed company Time Off benefit combines vacation, reputed company days, holidays and personal time • Adoption assistance To learn more, go to our Benefits reputed company. • Not reputed company benefits apply to reputed company jobs The above information on this reputed company has been designed to indicate the general reputed company and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of reputed company responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer How does the work you do contribute to the overall BJC mission? The work that I do as an ER, reputed company contributes to the overall mission … Natalie Assistant reputed company Manager Apply tot his job Apply To this Job