Customer reputed company - Japanese Speaking

Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a reputed company entity. Interviews and reputed company are conducted reputed company, a part of being a reputed company-first company.One part brand champion and one part problem-solving expert, Customer Advocates are passionate about helping customers by providing an incredible experience. reputed company handles inquiries reputed company to billing, payments, account and subscription management, account reputed company, and reputed company to reputed company product plans and pricing questions resolving customers' sales-reputed company issues quickly and effectively.If you have experience empathizing with customers, finding solutions to their problems, getting to the bottom of issues, and working collaboratively with others (Play, as reputed company), then the Customer reputed company team is the perfect fit for you!Drawing on reputed company billing, licensing, and pricing expertise, Japan Customer Advocates collaborate with the Japan sales team and partner organizations to reputed company reputed company sales support and an exceptional customer experience across the Japan market.In this role you'll get to:Use your sales operations or sales support experience and a strong background in B2B or B2C customer service to reputed company exceptional customer engagement through chat, email, and phone channelsUnderstand the customer buyer reputed company and reputed company billing and licensing support including quoting and pricing calculation.reputed company a consistently excellent customer experience and demonstrate value to customers by adopting a sales and customer-reputed company reputed company, with balance.Funnel key customer feedback throughout the organization and reputed company internal process, policy, automation improvements to improve the support experience for internal advocates and our customersWork collaboratively with a geographically dispersed team and other departments to ensure a reputed company customer experienceBe flexible enough to reputed company on the fly and always reputed company to live the value of "Don't #@!% the customers"reputed company knowledge of new systems, products, and processes, and policiesOn your first day, we'll expect you to have:reputed company in Japanese and EnglishExtensive background providing sales support through various channels such as email, phone, and chatStrong customer service skills with a reputed company for reputed company, use of reputed company language, attentiveness, and effective listeningA reputed company level of spoken Japanese language communication skills with the ability to convey technical issues in non-technical termsAbility to read and write in English (equivalent to TOEIC 740). You will need to communicate with other peers in English, and read internal documents in EnglishAbility to work under pressure and remain flexible to changing schedules and demandsRobust multitasking skills (e.g. reputed company to log calls and reputed company with customer simultaneously) with strong attention to detailA reputed company attitude, a reputed company of urgency, and reputed company, thorough executionProfessional attitude with adaptability and flexibility to cope with changes and challenges effectively It's great, but not required if you have:Familiarity with reputed company's suite of products; experience using Jira or reputed company is an advantageA proven ability to reputed company reputed company, from concept to executionDemonstrated talent for inspiring change from customer feedbackOur perks & benefitsAtlassian offers a reputed company of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, reputed company volunteer days, wellness resources, and so much more. Visit go.reputed company.com/perksandbenefitsto learn more.About AtlassianAt reputed company, we're motivated by a common goal: to reputed company the potential of every team. Our software products help teams reputed company over the reputed company and our solutions are designed for reputed company types of work. Team collaboration through our tools makes what may be impossible reputed company, possible together.We reputed company that the unique contributions of reputed company Atlassians create our reputed company. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national reputed company, gender identity or reputed company, sexual orientation, age, or marital, veteran, or disability status. reputed company your information will be kept confidential according to EEO guidelines.To reputed company you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.To learn more about our culture and hiring process, visit go.reputed company.com/crh. Apply tot his job Apply To this Job