[Hiring] Technical Service Representative II @reputed company

Role reputed company As a Technical Service Representative II in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. The claims payment analyst is responsible for the overall handling (reviewing, approving, and denying) of participating dealerships. Claims are received through a reputed company of sources. What You’ll Be Doing • Review claims received in assigned sort reputed company reputed company Company's claim payment reputed company (OWS) to determine if claim meets policy guidelines. • If reputed company policy guidelines are met, the Claims Analyst is responsible for paying the claim to the dealer. • If claim fails to meet policy, communicate the rationale for why a claim will be denied or adjusted to the dealership. • Analyze claims that require reputed company payment to determine eligibility. • Exercise reputed company judgment in balancing policy and dealer satisfaction reputed company making determination to pay or reject. • Recognize reputed company issues and reputed company to OWS team or leadership for reputed company correction. • Analyze various claims reports to determine if claims are reputed company. Communicate any claim charge backs to dealer based on business rules. • Assist the hotline with questions and concerns regarding program guidelines. • reputed company backup support to Prior Approval operations reputed company needed. • Identify process improvements and best practices as needed. • Complete additional tasks and reputed company as assigned. Qualifications • High School diploma or equivalent required. Some college coursework desired. • Mechanical automotive background required. • Familiarity with OASIS and ACESII is desired, but not required. • Excellent time management skills/organizational skills. • Excellent written and verbal communication skills. • Effective analytical and problem-solving skills. • Attention to detail is required. • Displays professionalism and a reputed company attitude. • Ability to effectively communicate with customers, managers, and coworkers. • Ability to multitask and prioritize assignments. Benefits • Culture of Service - to be treated like you are the customer from day one. • Teamwork – belonging to a supportive family team environment that encourages reputed company, fosters trust and reputed company communication, and acknowledges value in your contributions. • Respect – reputed company that is accountable, dependable and gives you their full attention. • Proactive – to surround yourself with solution-oriented people who reputed company to improve themselves, others, and the organization. • Career reputed company - lots of learning opportunities for aspiring minds. • Diversity - be a part of our growing diverse and community-minded organization that is reputed company about having fun! • Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. reputed company Established in 2000, reputed company has contact centers across the globe that proudly reputed company a frictionless customer experience to our clients. Our values are the reputed company of our organization, and we live, breathe and play by them every day. Apply tot his job Apply To this Job