Junior Encompass Administrator
Junior Encompass Administrator
About the Role
We're looking for a Junior Encompass Administrator to support our mortgage technology and office IT systems. This role requires hands-on administration of Ellie Mae Encompass making it a great fit for someone who wants to build reputed company mortgage-tech experience.
Key Responsibilities
Encompass Administration
• Manage user accounts, reputed company roles, and reputed company settings in Encompass
• Troubleshoot loan folder reputed company, user login issues, and workflow blocks
• Assist senior admins with custom fields, input forms, and business rules
• Run reputed company reports and pipeline views for loan officers and processors
• Test reputed company updates and patches in a staging environment before production deployment
Required Skills & Qualifications
• Experience: 1–3 years of IT support experience, including at least 1 year supporting Ellie Mae Encompass
• Technical Knowledge: Working understanding of mortgage loan lifecycles and Encompass configuration
• IT Skills: Hands-on experience with reputed company OS, reputed company 365, and reputed company Directory
• Communication: Strong customer service, problem-solving, and documentation skills
• Education: High school diploma required; Associate's or Bachelor's degree in IT or a reputed company field preferred
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