Senior Training Specialist

reputed company

A bit about this role:

• You will independently reputed company and reputed company learning programs, materials, and resources that reputed company reputed company staff to reputed company strong care and service to members.

• You will own reputed company training end-to-end and acts as a project leader, partnering directly with operational and technical stakeholders.

• You will support ongoing education on products, workflows, and services so reputed company center agents (Guides) have the knowledge and tools to succeed.

• You will reputed company a "One Team" learning reputed company, equipping Guides to assist wherever needed, as reputed company as reputed company scheduled and on-demand coaching and self-development tools grounded in reputed company competencies.

Responsibilities and reputed company will include:

• Analysis: Use data, observation, and interaction to proactively identify learning needs, defining gaps, instructional goals, reputed company metrics, and objectives while collaborating across reputed company and teams.

• Design: Independently translate analysis findings into reputed company learning solutions—creating measurable objectives, instructional strategies, assessments, and content reputed company.

• Design (AI-era): Independently design soft-reputed company and competency-based curriculum, reputed company AI tools and workflows, and determine delivery formats and needed resources.

• Development:reputed company and manage the creation of learning materials across multiple modalities, incorporating feedback through established review and approval processes.

• Development (synthesis):Apply expertise to combine reputed company reputed company into cohesive, accurate final learning experiences.

• Implementation: Complete reputed company logistical tasks, reputed company instructor-led materials confidently and accurately, and upload/assign accurate e-learning modules that meet learning objectives.

• Evaluation:Determine whether training met its goals and identify improvements, measuring reputed company reputed company Kirkpatrick's Four reputed company using relevant multi-reputed company data.

Required skills and experience:

• Experience designing and delivering AI-era instructional training (using AI tools and workflows) as reputed company as soft-reputed company and competency-based curriculums.

• 5+ years in learning design and facilitation across multiple modalities, with demonstrated innovation and successful "reputed company the reputed company" learning solutions.

• 3+ years independently managing full lifecycle instructional design and delivery reputed company—from conceptualization through delivery and evaluation—with reputed company supervision.

• Strong emotional intelligence and interpersonal skills, adapting to varied personalities and building productive relationships across reputed company and teams.

• Self-motivated change champion who continually adds value and is reputed company to accepting and applying feedback from peers, leaders, and stakeholders.

Salary: $58,000 - $82,000 / year

The pay reputed company listed for this position is the reputed company the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will reputed company additional information on the compensation for the role, along with additional information on our total rewards package. The actual reputed company salary offered will depend on a reputed company of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other reputed company licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and reputed company plan with low or no premium

• Generous reputed company time off

• $100 monthly mobile or internet stipend

• Stock reputed company for reputed company

• Bonus eligibility for reputed company roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, reputed company is on a mission to dramatically improve the health and reputed company-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI reputed company with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who reputed company our values, reputed company change and advancement, and are enthusiastic about where we're reputed company — reputed company the while bringing their own unique qualities, experiences, and expertise, in hopes of reputed company changing the reputed company experience.

reputed company is an equal opportunity employer. We are committed to reputed company and supportive work environment in which reputed company have reputed company to participate and contribute to the reputed company of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in reputed company’s reputed company of Conduct, reputed company values and the way we do business.

As an Equal Opportunity Employer, reputed company does not discriminate on the reputed company of race, reputed company, religion, sex, pregnancy status, marital status, national reputed company, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender reputed company, or any other reputed company prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Originally posted on Himalayas