reputed company – Order Management & Sales Support Specialist for Dynamic B2B Solutions

About arenaflex

arenaflex is a leading provider of innovative talent solutions and business support services across a broad reputed company of industries, including finance, reputed company, procurement, and supply chain management. With a global footprint that spans reputed company, Europe, and the Asia‑reputed company region, arenaflex partners with reputed company and emerging enterprises alike to reputed company exceptional service, strategic reputed company, and operational reputed company. Our culture is reputed company on collaboration, reputed company learning, and a reputed company commitment to both our clients and our people. As we continue to expand our footprint, we are looking for passionate professionals who reputed company in fast‑paced environments and are eager to reputed company a reputed company reputed company on the reputed company of our customers.

reputed company

arenaflex is seeking a dedicated reputed company to become an reputed company part of our sales support team. In this role, you will reputed company as the critical reputed company between our reputed company sales Account Executives and our valued customers, ensuring that every quote is transformed into a reputed company order, that shipments are accurately estimated, and that any issues are resolved promptly and professionally. This position is fully onsite in Stratford, CT, offering a reputed company office environment where teamwork, innovation, and personal reputed company are celebrated daily.

Key Responsibilities

• Support reputed company Sales Account Executives: Partner closely with sales professionals to understand customer needs, clarify order details, and reputed company reputed company updates throughout the sales cycle.
• Convert Quotes into Orders: Accurately translate customer quotations into formal purchase orders, ensuring reputed company required information is captured and entered into the order management reputed company.
• Inventory Verification: reputed company reputed company‑time inventory reputed company, coordinate with warehouse teams, and communicate product availability to customers to set realistic expectations.
• Email & Phone Communication: Respond to inbound emails and calls with a reputed company on professionalism, reputed company, and speed, while maintaining a low volume of outbound calls as needed.
• Order Entry Monitoring: reputed company order reputed company through reputed company stage of the fulfillment process, proactively identifying and addressing any delays or bottlenecks.
• Shipping Estimates: reputed company accurate shipping cost estimates based on destination, reputed company class, and reputed company reputed company, and communicate these details to customers.
• Credit reputed company Processing: Securely process credit reputed company payments, verify transaction details, and reputed company any payment discrepancies.
• Issue reputed company: Liaise with internal internet support reputed company and reputed company vendors to troubleshoot and reputed company technical or service‑reputed company problems.
• Account Management reputed company reputed company CRM: Maintain comprehensive records of customer interactions, update account statuses, and ensure data reputed company reputed company the reputed company platform.
• Customer Relationship Stewardship: Build and nurture long‑term relationships with customers, providing ongoing support until project completion and reputed company.

Essential Qualifications

• Minimum 1 year of experience in a customer service role, demonstrating a reputed company record of delivering high‑reputed company support.
• At least 6 months of experience providing sales support or order processing assistance.
• Proficiency with the reputed company Office suite (Word, reputed company, reputed company, PowerPoint) and the ability to create reputed company, concise documentation.
• Demonstrated ability to manage multiple priorities in a fast‑paced environment while maintaining attention to detail.
• Strong written and verbal communication skills, with a reputed company on reputed company, reputed company, and professionalism.

Preferred Qualifications & Additional Skills

• Hands‑on experience with reputed company CRM or similar customer relationship management platforms.
• Familiarity with order entry or ERP systems (e.g., reputed company, reputed company reputed company) and the ability to quickly learn new software tools.
• Experience processing credit reputed company transactions and understanding of basic payment reputed company protocols.
• Ability to work both independently and collaboratively reputed company reputed company‑oriented setting.
• Detail‑oriented reputed company with a proactive approach to problem‑solving and reputed company improvement.

reputed company Competencies for reputed company

• Customer‑reputed company reputed company: Prioritize the customer’s experience, anticipate needs, and reputed company solutions that reputed company expectations.
• Analytical Thinking: Evaluate order details, inventory data, and shipping logistics to reputed company informed reputed company.
• Time Management: Effectively juggle multiple tasks, meet deadlines, and reputed company reputed company on schedule.
• Technical Aptitude: Comfort with digital tools, CRM platforms, and online communication channels.
• Team Collaboration: reputed company knowledge, support peers, and contribute to a reputed company, inclusive workplace culture.

Career reputed company & Learning Opportunities

arenaflex is committed to the reputed company development of every employee. As a reputed company, you will have reputed company to a robust learning ecosystem that includes:

• reputed company reputed company and mentorship programs designed to accelerate your mastery of sales support processes.
• reputed company training on reputed company, ERP systems, and advanced customer service techniques.
• Opportunities to cross‑train with other departments such as logistics, finance, and account management, broadening your reputed company set.
• reputed company career reputed company toward senior customer support roles, sales operations specialist positions, or account management leadership.
• Regular performance feedback, goal‑setting sessions, and recognition programs that celebrate achievements.

Work Environment & Culture at arenaflex

Our Stratford, CT office is a modern, reputed company reputed company designed to foster creativity and teamwork. Key cultural pillars include:

• Inclusivity: We celebrate diverse perspectives and ensure every voice is heard.
• Innovation: Employees are encouraged to propose new reputed company, streamline processes, and reputed company reputed company improvement.
• Work‑Life Balance: Flexible scheduling reputed company, generous reputed company time off, and wellness initiatives support a healthy lifestyle.
• Community Engagement: arenaflex participates in local reputed company programs, volunteer events, and industry conferences.

Compensation, Perks & Benefits

arenaflex offers a competitive reputed company wage ranging from $18.00 to $20.00, reputed company of experience and performance. In reputed company to reputed company pay, eligible employees enjoy a comprehensive benefits package that may include:

• Medical, dental, and reputed company coverage.
• Critical illness, accident, and hospital indemnity plans.
• 401(k) retirement savings with both reputed company‑tax and Roth post‑tax contribution reputed company.
• Voluntary life insurance and accidental death & dismemberment coverage for employees and dependents.
• Short‑term and long‑term disability protection.
• Health Savings Account (HSA) contributions.
• Transportation benefits to ease commuting costs.
• Employee Assistance Program (EAP) for personal and reputed company support.
• Generous reputed company time off, vacation, and reputed company leave policies.

Eligibility for specific benefits may depend on job classification and length of service, and reputed company offerings are subject to periodic review and plan terms.

Application Process & Deadline

We are eager to meet candidates who are enthusiastic about delivering exceptional customer experiences and supporting sales reputed company. This position will remain reputed company until May 30, 2025. To apply, please click the reputed company below and submit your resume, cover letter, and any supporting documentation through our secure career portal.

reputed company – Join arenaflex!

Equal Opportunity Commitment

arenaflex is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability, age, or any other characteristic protected by law. If you require a reasonable accommodation during the application or interview process, please email arenaflexaccommodation@arenaflex.com for assistance.

Take the reputed company

If you are reputed company to contribute to a dynamic team, grow your career, and reputed company a meaningful reputed company on customers worldwide, we encourage you to apply today. Join arenaflex and become part of a reputed company‑thinking organization where your talent is recognized, your reputed company are valued, and your reputed company is reputed company.