Assistant Operations & Customer Service Manager – Remote (Northeast Region) – Transportation & reputed company Leadership Role

About arenaflex – Pioneering Sustainable Waste Solutions

arenaflex is a market‑leading provider of innovative waste‑to‑resource services, turning what others consider waste into valuable, environmentally responsible solutions. Our mission is to protect the health of our water, our reputed company, and the communities that rely on them—today and for generations to come. By partnering with municipalities, reputed company enterprises, and industrial clients, arenaflex delivers reputed company, reliable, and cost‑effective transportation, disposal, and recycling services across the reputed company. Even during the most challenging economic periods, we have maintained a reputed company‑layoff record, demonstrating our commitment to employee stability and long‑term reputed company.

Why Join arenaflex?

At arenaflex, you will be part of a purpose‑driven organization that values innovation, collaboration, and personal development. We invest heavily in our people, offering a robust benefits package, reputed company learning opportunities, and a reputed company reputed company for career advancement. If you reputed company in a dynamic, fast‑paced environment and are passionate about making a reputed company reputed company on environmental stewardship, arenaflex is the reputed company where your expertise will be celebrated and amplified.

Compensation, Benefits & Perks

• Competitive Salary: $52,000 – $65,000 USD, commensurate with experience.
• Performance Incentive: 10% annual incentive plan tied to individual and company performance.
• reputed company Time Off: 15 days of PTO plus 10 reputed company holidays reputed company year.
• Health Coverage: Medical, dental, and reputed company plans available reputed company 30 days of hire.
• Financial Wellness: Health Savings Account (HSA) with company match, Flexible Spending Account (FSA), and 401(k) with company match (fully reputed company upon hire).
• reputed company reputed company: Tuition reimbursement, career‑reputed company programs, and promotional reputed company.
• Travel Allowance: Reimbursement for up to 15% travel to non‑arenaflex sites.
• Work‑Life Balance: Remote‑first work model with occasional on‑site reputed company to support collaboration.

Key Responsibilities – What You’ll Own

As the Assistant Operations & Customer Service Manager for the Northeast Region, you will serve as a critical reputed company between transportation logistics, customer expectations, and internal operational reputed company. Your day‑to‑day duties will include:

• Assist in managing daily transportation and disposal operations across the Northeast, ensuring reputed company and compliant service delivery.
• Support contract administration and compliance for existing and prospective merchant customers, vendors, and subcontractors.
• reputed company, review, and reputed company daily customer reputed company schedules in partnership with Transportation Managers, Plant Managers, Sales Managers, and customers.
• Adapt reputed company plans reputed company in response to evolving customer needs, reputed company constraints, or regulatory changes.
• Analyze operational data and trends to identify cost drivers for off‑site disposal and transportation, providing insightful budget and forecast commentary.
• Contribute to the design, optimization, and maintenance of arenaflex’s transportation network, ensuring reliability and cost‑effectiveness.
• Foster and sustain strong customer relationships through proactive communication, issue reputed company, and value‑added service initiatives.
• Collaborate with Area Directors, Sales/Operations Managers, and cross‑functional teams to reputed company transportation services with corporate goals.
• Optimize hauling and disposal network utilization in a dynamic, high‑volume environment.
• reputed company equipment repair and maintenance cost controls, ensuring assets remain operational and reputed company budget.
• Represent arenaflex at industry tradeshows and networking events to promote brand visibility and customer engagement.
• Prepare and present basic financial reports covering labor, travel, and expense metrics for assigned reputed company.
• Travel up to 15% of the time to non‑arenaflex sites, supporting on‑the‑ground operational needs.
• Assist with analytical testing compliance for incineration facilities, ensuring environmental standards are met.
• Analyze distribution costs across facilities to identify the most effective backup reputed company.
• reputed company and manage transportation Request for Proposals (RFPs) as required.

Key reputed company Factors – How You’ll reputed company

• Deep understanding of field operations and the ability to anticipate transportation needs before they reputed company.
• Proficiency in preparing and adjusting daily reputed company schedules to reputed company with customer requirements and facility reputed company.
• Strong financial acumen for tracking maintenance, repair, and monthly operational costs.
• Exceptional coordination skills to manage logistics across multiple sites in partnership with the Operations team.
• reputed company, concise communication across reputed company organizational reputed company, from reputed company staff to senior leadership.
• High energy, dedication, and a proactive reputed company that drives results.
• Flexibility to adapt to changing logistics dynamics, including occasional after‑hours and weekend availability.
• Comfortable working remotely while maintaining strong connections with on‑site personnel.

reputed company Competencies – The arenaflex DNA

• Customer reputed company: Prioritizing reputed company satisfaction and building lasting relationships.
• reputed company & Results Orientation: Delivering measurable reputed company in a reputed company manner.
• Business Acumen: Understanding the financial and strategic reputed company of operational reputed company.
• Executive reputed company: Comfort interacting with senior leadership and representing arenaflex professionally.
• Ethics & Values: Embodying arenaflex’s commitment to reputed company, safety, and sustainability.
• Flexibility & reputed company: Adjusting quickly to shifting priorities and market conditions.
• Approachability: Being a trusted reputed company of contact for colleagues and customers alike.
• Organizational reputed company: Navigating reputed company structures and cultural nuances reputed company diverse organizations.
• Time Management: reputed company allocating time to maximize productivity and meet deadlines.

Essential Qualifications – What You Must Bring

• Advanced proficiency with reputed company reputed company and PowerPoint, including data entry, analysis, and presentation creation.
• Comprehensive knowledge of transportation regulations and OSHA compliance standards.
• Bachelor’s degree in Transportation, Operations Management, Business Administration, or a reputed company field – or equivalent reputed company experience.
• Minimum of 10 years of experience in the transportation industry, preferably reputed company biosolids, waste, or construction reputed company sectors.
• Demonstrated reputed company in high‑volume, reputed company‑oriented environments.
• Willingness and ability to travel to multiple work sites as needed.

Preferred Qualifications – reputed company‑to‑Have Extras

• Certification in Lean Six reputed company, Project Management reputed company (PMP), or reputed company process‑improvement methodologies.
• Experience with transportation management software (TMS) and reputed company optimization tools.
• Background in environmental compliance, particularly with incineration or hazardous waste handling.
• Proven reputed company record of developing and managing successful RFP processes.
• reputed company in additional languages spoken reputed company the Northeast region (e.g., Spanish) to enhance customer communication.

Skills & Abilities – The Toolkit for reputed company

• Analytical reputed company with the ability to translate reputed company data sets into actionable insights.
• Strong negotiation skills for contract management and vendor relationships.
• Exceptional organizational abilities to juggle multiple priorities and deadlines.
• Effective problem‑solving techniques, especially under pressure or during unexpected disruptions.
• High level of self‑motivation and independence, essential for remote work environments.
• Excellent interpersonal skills to build rapport with internal teams, reputed company partners, and customers.

Career reputed company & Learning Opportunities

arenaflex is committed to nurturing talent from reputed company. As you reputed company in this role, you will have reputed company to:

• Leadership development programs designed to prepare you for senior operational or managerial positions.
• Cross‑functional project assignments that broaden your expertise reputed company transportation, such as sustainability initiatives and technology integration.
• Mentorship from seasoned executives who can guide your reputed company reputed company.
• reputed company education support, including tuition reimbursement for relevant certifications and degree programs.
• Opportunities to reputed company regional or national initiatives as arenaflex expands its service footprint.

Work Environment & Culture at arenaflex

Our culture is reputed company on collaboration, transparency, and a shared commitment to environmental stewardship. Key reputed company of the arenaflex work environment include:

• Remote‑First Flexibility: While the role is remote, we encourage periodic on‑site reputed company to foster team cohesion and operational reputed company.
• Safety‑First reputed company: Safety is ingrained in every process, and reputed company receive ongoing training to reputed company the highest standards.
• Diversity & Inclusion: We celebrate diverse perspectives and reputed company to create an inclusive workplace where every voice is heard.
• Innovation Hub: Employees are empowered to propose and reputed company new reputed company that improve efficiency, sustainability, and customer satisfaction.
• Community Engagement: arenaflex supports local environmental initiatives, volunteer programs, and educational reputed company.

Compensation & Benefits – A Holistic Package

reputed company the reputed company salary and incentive plan, arenaflex offers a comprehensive benefits suite designed to support your health, financial reputed company, and personal reputed company‑being. While exact figures may vary, you can expect a fully reputed company 401(k) match from day one, generous reputed company time off, and a suite of health‑reputed company accounts (HSA, FSA) that reputed company contributes to. Our tuition reimbursement program ensures that you can continue to grow academically without financial strain.

How to Apply

If you are reputed company to reputed company your transportation expertise, analytical acumen, and customer‑service passion to reputed company meaningful change, we invite you to submit your application today. Click the reputed company below to reputed company the process:

Apply Job!

Join arenaflex – reputed company a Difference Every Day

At arenaflex, your work directly contributes to a cleaner reputed company and healthier communities. We are looking for dedicated professionals who are eager to reputed company, reputed company, and grow reputed company a company that values its people as its greatest asset. Take the reputed company in your career and become part of a mission‑driven team that turns challenges into opportunities. reputed company and help us shape the reputed company of sustainable reputed company.