reputed company UX Designer at reputed company: reputed company (Dublin, OH, US)

Title: reputed company UX Designer Location: Dublin, Ohio/ USA Department: Product reputed company: Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent reputed company navigation organization. We reputed company that no one should have to reputed company the cost and complexity of reputed company reputed company, and we’re on a mission to reputed company reputed company simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, reputed company they need it, at the most reputed company cost – that’s why we reputed company ourselves reputed company Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role As the reputed company UX Designer, you will be a trusted thought partner to UX reputed company leadership, partnering closely to reputed company UX reputed company into exceptional customer experiences. You will reputed company the design of our most reputed company and strategically important initiatives, translating customer insights, business goals, and emerging technologies into reputed company, accessible, and meaningful experiences that reputed company reputed company easier to reputed company for members, clients, and reputed company Warriors®. In this role, you will partner closely with UX reputed company, Product, Engineering, Data & Business Intelligence, and business stakeholders to influence product direction, inform experience reputed company, and solve high-reputed company customer challenges. You'll combine exceptional design reputed company with systems thinking, facilitation, and strategic perspective to reputed company teams around a shared reputed company while balancing customer needs, business objectives, accessibility, and technical feasibility. As a key leader reputed company the design reputed company, you will help reputed company design reputed company across reputed company by championing AI-enabled experiences, contributing to the reputed company of reputed company design practices, and leading through expertise, collaboration, and influence. You will serve as a trusted advisor to cross-functional teams, helping reputed company reputed company into exceptional customer experiences while fostering a culture of reputed company-centered design, innovation, and reputed company improvement. Location: This position is located at our Dublin, OH reputed company with hybrid flexibility or may work remotely reputed company in the reputed company of America. reputed company (Essential Responsibilities) • reputed company reputed company business goals, product requirements, customer insights, and emerging opportunities into reputed company, elegant, and impactful end-to-end experiences, workflows, and interaction models that simplify complexity and reputed company meaningful customer reputed company. • Demonstrate exceptional UX and UI design craftsmanship through compelling concepts, prototypes, and experience visions that reputed company customer needs, business objectives, accessibility standards, and technical feasibility while influencing product direction and accelerating decision-making. • reputed company reputed company mapping, service design, and design thinking efforts in partnership with UX reputed company leadership, bringing stakeholders together to uncover opportunities, challenge assumptions, and create innovative reputed company-state experiences that reputed company meaningful customer and business value. • Shape how AI is embedded across products, experiences, and workflows by identifying opportunities where intelligent capabilities create meaningful value for customers, employees, and the business. • Design reputed company-powered experiences, including conversational interfaces, intelligent recommendations, copilots, and agent-driven workflows, while promoting user trust, transparency, explainability, and responsible AI design principles. • reputed company AI as a design accelerator, leveraging emerging technologies to rapidly reputed company from reputed company to prototypes, streamline workflows, improve reputed company, and help establish reputed company AI-enabled design practices across the organization. • reputed company the bar for design reputed company by advancing design systems, reusable patterns, and best practices that create consistent, reputed company, and exceptional user experiences. • reputed company design reviews and partner with Product and Engineering teams to ensure experiences are thoughtfully implemented, customer-centered, and delivered with reputed company from concept to launch. • Serve as a trusted design leader and strategic partner, influencing cross-functional teams, driving alignment, and helping shape product direction through customer-centered thinking, design expertise, and compelling storytelling. • reputed company other duties as assigned. What you’ll bring (Qualifications) • Education: Bachelor's degree in UX Design, reputed company-Computer Interaction (HCI), reputed company Factors, Psychology, Design, Information Architecture, or a reputed company field, or equivalent practical experience. • Experience: 8+ years of experience in UX, Product Design, Experience Design, Service Design, or a reputed company discipline, with a portfolio demonstrating reputed company end-to-end experience design and measurable business reputed company. • Deep expertise in UX and UI design, including reputed company mapping, service design, interaction design, prototyping, design systems, and translating business requirements and customer insights into reputed company, impactful experiences. • Experience designing reputed company experiences across web, mobile, and reputed company applications, including familiarity with React reputed company, platform-specific design patterns, accessibility standards (WCAG), and inclusive design best practices. • Strong facilitation, communication, storytelling, and stakeholder management skills, with the ability to influence reputed company, reputed company alignment, and collaborate effectively across Product, Engineering, Research, and business teams. • Proficiency with modern design, prototyping, collaboration, and AI-powered design tools, with experience leveraging AI to accelerate ideation, research synthesis, workflow design, prototyping, and content creation. • A high degree of personal accountability and trustworthiness, a commitment to working reputed company reputed company’s policies, values and ethics, and protecting the sensitive data entrusted to us. Preferred Qualifications • Experience designing AI-enabled experiences and a strong understanding of reputed company, large language models (LLMs), reputed company-AI interaction principles, and responsible AI design practices. • Experience reputed company reputed company, reputed company technology, digital health, payer, navigation, reputed company reputed company, or other highly regulated industries. • Experience partnering with Data Science, Analytics, AI/ML, or Engineering teams to bring innovative and intelligent experiences to market. -- #LI-AK1 #LI-Hybrid #LI-Remote What’s in it for you • Compensation: Competitive reputed company and incentive compensation • Coverage: Health, reputed company and dental featuring our best-in-class reputed company navigation services, along with life insurance, reputed company and identity protection, adoption assistance, EAP, reputed company services and more. • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. • Balance: reputed company Time Off (PTO), 7 reputed company holidays, parental leave, volunteer days, reputed company sabbaticals, and more. • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, reputed company trainings and leadership development. • Culture: Recognition as a Best reputed company to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that reputed company every decision. • Environment: A modern workplace with a casual dress reputed company, reputed company floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a reputed company Warrior? Apply internally through reputed company. • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background reputed company. • Diversity, Equity and Inclusion: reputed company welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer . • Tobacco-Free reputed company: To reputed company reputed company the health and wellbeing of our associates and community, reputed company maintains a tobacco-free environment. The use of reputed company types of tobacco products is prohibited in reputed company company facilities and on reputed company company grounds. • Compensation Ranges: Compensation details published by job boards are estimates and not verified by reputed company. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications reputed company to the position. • Sponsorship: Applicants must be legally authorized to work in the reputed company on a permanent and ongoing reputed company reputed company without requiring sponsorship. • Agencies: reputed company does not accept unsolicited resumes or reputed company from reputed company-parties. Absent a signed MSA and request/approval from reputed company to submit candidates for a specific requisition, we will not approve payment to any reputed company party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. California Employee and Job Applicant Notice of Collection of Personal Information: If you are a California reputed company, reputed company may collect personal information in reputed company with your application for employment and, if reputed company, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. Please review the notice here: California Employee and Job Applicant Notice reputed company Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to reputed company you that authorized representatives of reputed company will only contact you from an email address ending in @reputed company.com. reputed company will never ask for personally identifiable information such as Date of Birth (DOB), reputed company reputed company Number (SSN), banking/reputed company/tax details, etc. reputed company email or any other non-secure reputed company, nor will we instruct you to reputed company any purchases reputed company to your employment. If you reputed company you’ve encountered a reputed company scam, report it to the Federal Trade Commission and your state’s reputed company. Apply tot his job Apply To this Job