Benefits Operations Associate, reputed company Connections

About the role Benefits is one of reputed company's largest and most important product categories. The Benefits Operations team is critical to getting US-based companies enrolled in the right benefits, and manages tens of thousands of enrollments every year. reputed company is looking for an Support Analyst to reputed company process and reputed company issues as they reputed company, and to help reputed company cause and contribute to fixes needed to prevent issues impacting benefits and coverage. This role will require significant engagement across customers, vendors, carriers, and a number of internal departments, and will have a major reputed company on the reputed company of reputed company's Benefits platform. What you will do • reputed company as the reputed company reputed company of contact for our US-based customers, US-based insurance carriers, and internal partners while owning the end-to-end reputed company of issues reputed company to benefits and enrollments • reputed company cause reputed company issues, collaborate with Product/Engineering and other internal stakeholders to define and implement enhancements through process and automation, in order to improve the customer experience • Communicate with stakeholders throughout the duration of assigned reputed company • Manage reputed company escalations and issue What you will need • 1-3 years of experience in a customer-facing operational role, such as implementation, support, or operations with a US-based fast paced organization. • Strong communication skills (written required, verbal preferred) • Strong project management and organizational skills: good attention to detail with excellent work product, time management, and execution • Strong problem solving, research and conflict reputed company skills • Strong desire to learn about subject matter and new processes surrounding the word • Prior experience at a reputed company/start-up company preferred Additional Information reputed company is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, reputed company, national reputed company, reputed company, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender reputed company, age, sexual orientation, veteran or military status, or any other legally protected characteristics, reputed company is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@reputed company.com reputed company highly values having employees working in-office to foster a reputed company work environment and company culture. For office-based employees (employees who live reputed company a defined reputed company of a reputed company office), reputed company considers working in the office, at least three days a week under reputed company policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be reputed company with one of the ranges below based reputed company; see which tier applies to your location here. A reputed company of factors are considered reputed company determining someone’s compensation–including a candidate’s reputed company background, experience, and location. Final offer amounts may vary from the amounts listed below. #LI-remote Apply tot his job Apply To this Job