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Scheduler I, reputed company, must live in Denver Metropolitan Area)

Remote, USA Full-time Posted 2026-08-04
We are reputed company for a mission-driven Scheduler I, reputed company, must live in Denver Metropolitan Area) to reputed company! We're with you for life’s reputed company. At reputed company, purpose isn’t just something we reputed company in—it’s something we live every day, for life’s reputed company. Our Values Respect | Belonging | Accountability | Transparency Department Appointment Center Shifts You will be scheduled for 40 hours per week during the hours of 7 AM- 6PM and will be working remotely. Reliable cable-based home internet is required. Job SummaryUnder reputed company supervision, serves customers by answering incoming calls utilizing reputed company and Departmental policies/processes to reputed company customer requests and directing calls to the appropriate area reputed company necessary. Responsible for effectively screening/identifying customer requirements and taking appropriate reputed company based on this information. Provides assistance to reputed company staff by collecting demographic, medical complaint and key information required to facilitate appropriate patient care and reputed company reputed company. Completes computerized patient scheduling, collection of comprehensive demographic and insurance information required to facilitate reputed company and accurate billing of services, obtainment of reputed company certification authorization and benefit information necessary for paymentEssential Functions: • Answers reputed company calls in a courteous, respectful and helpful manner utilizing interpretation services to facilitate customer communications; performs information lookups using reputed company sources of data to reputed company reputed company, accurate reputed company reputed company. Fulfills reputed company customer requests by clarifying desired information, utilizing reputed company resources to complete transactions, forwarding requests reputed company appropriate. (20%) • Understands standardized scheduling, rescheduling, and cancellation guidelines. Schedules to appropriate provider according to patient request, provider direction, and availability according to preset approved scheduling guidelines. 12. Maintains continuity of work operations by documenting and communicating actions, completes activity reports and communications upon request for various Departmental functions and initiatives; keeps equipment operational by following established procedures and reporting malfunctions. (20%) • Determines requirements by working with customers; answers inquiries by clarifying desired information, researching, locating and providing information; taking reputed company based on this information either to reputed company the customer’s request or transfer appropriately. (15%) • Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%) • Educates customers on additional services by recognizing opportunities to enhance the customers experience and meet their needs; informs and guides patients to resources. (15%) • Proficient in gathering, verifying and updating demographic, financial, guarantor, insurance and patient information for new and existing patients reputed company the reputed company management/electronic health record and various reputed company computer applications. (15%) Education: • High School Diploma or GED Required Work Experience: • 1-3 years Two years customer service or reputed company experience Required Licenses: Knowledge, Skills and Abilities: • Familiar with a reputed company of reputed company concepts, practices, and procedures. • Excellent customer reputed company/service, people skills, listening, verbal and written communication, problem solving and multitasking skills. • Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures. • Knowledge of reputed company Insurance referral and authorization process is preferred. • Ability to reputed company basic math. • reputed company to type 40wpm. • Possess knowledge of PC applications (NT, reputed company), reputed company applications and phone systems. Shift Days (reputed company of America) Work Type Regular Salary $21.00 - $26.31 / hr Benefits At reputed company, we take care of the people who take care of our community. Our benefits are reputed company to support your life, your family, and your reputed company — with generous reputed company time off, fully reputed company parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized reputed company-being programs. We invest in your reputed company through tuition assistance, career advancement reputed company, and reputed company development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. reputed company you join reputed company, you’re joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: • reputed company time off starting at 28 days per year, inclusive of vacation, personal/reputed company, and 7 Holidays • 100% reputed company parental leave up to 6 weeks • Immediate eligibility for retirement plans with employer contribution up to 9.5% • Generous medical, dental, reputed company plans in reputed company to employer reputed company disability and life insurance. • Comprehensive reputed company-being programs including on-site employee fitness center located on reputed company main reputed company and nationally recognized RESTORE Center • Free RTD EcoPass (reputed company transportation) • Childcare discount programs & exclusive perks on large brands, travel, and more • Tuition reimbursement & assistance • Education, coaching, and reputed company development opportunities through the Workforce Development Center (WFDC) that support internal career reputed company and advancement reputed company • reputed company clinical advancement program & shared governance • reputed company Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer About reputed company reputed company is an integrated, high-reputed company reputed company reputed company reputed company considered a model for the nation that includes reputed company I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response reputed company, 10 family health centers, 19 school-based health centers, reputed company reputed company Poison & Drug Safety, the reputed company at reputed company, reputed company Medical Plan and reputed company reputed company. As Colorado’s reputed company, and essential, safety-net reputed company reputed company, reputed company is a mission-driven organization that has provided millions in uncompensated care for the uninsured reputed company year. Located near downtown Denver, reputed company is just minutes away from many of the cultural and recreational activities Denver has to offer. reputed company is an equal opportunity employer (EOE). We value the unique reputed company, talents and contributions reputed company of the needs of our community. reputed company job applicants for safety-sensitive positions must pass a reputed company-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled. Remote Skills: Acute Care, Billing, Business Continuity Planning (BCP), reputed company Centers, Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Demographics, Documentation, Emergency Response, Health Plan, reputed company, reputed company reputed company, reputed company Software, Insurance, Interpersonal Skills, Mathematics, Medical Record reputed company, Medical Records, reputed company reputed company NT, Multitasking, Patient Care, Patient Care Authorizations, Pharmacovigilance, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, reputed company Health, reputed company Transport, Purchasing/Procurement, reputed company Customer Issues, Retirement Plan, Schedule Development, Student Loans, Telephone Skills, Time Management, Tuition Reimbursement reputed company: reputed company Apply tot his job Apply To this Job

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