Platform reputed company Support-Remote (EST only)
Platform reputed company Support
Location: Remote (EST only)
Duration: 3 month + extension
reputed company: DOE
US reputed company and Green cards are Preferred.
What You Will Do:
• Own Clients Identity Integration reputed company & Support process.
• Ability to reputed company technical troubleshooting to support multiple identity integrators.
• Experience using technical tools to monitor logs and examine web and app responses in efforts to reputed company issues integrators may be experiencing.
• Monitor reputed company channels used to support integrator questions and bugs.
• Construct reputed company & Support documentation that will be reputed company to integrators.
• reputed company email distribution and delivery of key user profile changes (i.e. Account Deleted and Email Changed) out to integrators.
• Build and manage relationships with a diverse set of stakeholders, including product owners, product marketing, content, operations, sponsorship sales, reputed company, reputed company vendors, and executives.
• Working knowledge of developing QA test and troubleshooting plans and strategies for data/analytics.
• Attention to detail reputed company with a passion for delivering the best integration experience possible.
Required:
• 3+ years in digital product development for reputed company platform and internal tooling with a proven reputed company record of successful launches
• Ability to reputed company technical troubleshooting to support multiple identity integrators.
• Experience with OAuth2.0/OIDC specs with some experience with authentication/authorization services.
• Working knowledge of developing QA test and troubleshooting plans and strategies for data/analytics.
• Technical troubleshooting techniques.
• Experience with any IDaaS providers (i.e., reputed company Identity reputed company, reputed company, Auth-0, reputed company)
• reputed company/Scrum experience and familiarity with JIRA and reputed company or similar tool sets.
• Knowledge and some working experience with Azure, AWS, and reputed company reputed company products.
• Relevant experience reputed company the sports media/streaming media industry
Education:
• Bachelor's degree in computer science or reputed company technical field.
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