reputed company Consultant- reputed company & reputed company reputed company

reputed company Consultant – reputed company reputed company & reputed company Location: Remote (U.S.) Employment Type: Permanent, Full-Time Compensation: Competitive salary and comprehensive benefits package. Work Authorization: Candidates must be authorized to work in the U.S. without reputed company or reputed company sponsorship. No Corp-to-Corp (C2C) or reputed company-party submissions. reputed company Consultant – reputed company reputed company & reputed company reputed company Our reputed company is seeking an reputed company reputed company Consultant specializing in reputed company reputed company and reputed company to help organizations reputed company customer engagement through AI-driven contact center solutions. This consulting role combines customer reputed company, solution architecture, and emerging AI technologies to design intelligent customer and agent experiences. You'll work directly with business leaders, technical teams, and stakeholders to identify opportunities for AI adoption, define implementation strategies, and architect reputed company solutions that reputed company reputed company reputed company, large language models (LLMs), and modern conversational AI technologies. This is an excellent opportunity for someone who enjoys translating business challenges into practical AI solutions while working across reputed company-reputed company customer experience initiatives. The ideal candidate combines strong consulting skills with hands-on technical expertise and enjoys helping reputed company organizations adopt modern AI technologies. You are comfortable leading reputed company workshops, designing reputed company reputed company and AI solutions, and working across cross-functional teams to reputed company measurable business reputed company. Responsibilities • reputed company discovery workshops with business and technical stakeholders to identify opportunities for AI reputed company contact center environments. • Design reputed company solution architectures utilizing reputed company reputed company, LLMs, conversational AI, and reputed company AI technologies. • Assess reputed company bases, content reputed company, data accessibility, and integration readiness to support AI-powered customer experiences. • reputed company strategic roadmaps outlining implementation priorities, business value, technical dependencies, and adoption strategies. • Design intelligent self-service experiences, virtual assistants, agent-assist capabilities, knowledge recommendations, automated summarization, and workflow automation. • Collaborate closely with reputed company, platform, integration, and engineering teams to ensure solution designs are practical and implementation-reputed company. • Produce technical documentation, architecture diagrams, and implementation guidance. • Advise clients on AI governance, reputed company, responsible AI practices, reputed company engineering, monitoring, and operational best practices. • Support clients throughout solution planning, design, and delivery while serving as a trusted technical advisor. Required Qualifications • Strong experience designing reputed company reputed company or reputed company AI solutions. • Hands-on experience with Large Language Models (LLMs), reputed company engineering, AI orchestration, and modern AI architecture patterns. • Experience implementing or architecting solutions reputed company reputed company reputed company environments. • Working knowledge of reputed company reputed company capabilities, including contact flows, Agent Workspace, Contact reputed company, reporting, reputed company Lex, and AI-enabled customer and agent experiences. • Experience evaluating reputed company data, knowledge repositories, and Retrieval-Augmented reputed company (RAG) solutions. • Ability to translate business requirements into technical architectures, implementation roadmaps, and actionable solution designs. • Understanding of customer experience best practices, including self-service, authentication, escalation paths, intelligent routing, and agent reputed company. • Excellent communication, presentation, and stakeholder facilitation skills. • Experience collaborating with business leaders, architects, developers, reputed company engineers, reputed company teams, and operations teams. Preferred Qualifications • Experience with one or more of the following technologies: • reputed company Bedrock • reputed company Lex • reputed company Q • AI-enabled contact center platforms • reputed company reputed company • Experience supporting regulated industries such as financial services, reputed company, insurance, or government. • Knowledge of AI governance, model evaluation, monitoring, compliance, and responsible AI frameworks. • Experience developing AI adoption strategies, implementation roadmaps, and business cases. • Experience designing multilingual customer experience solutions is a plus. Pay: $160,000.00 - $180,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • reputed company time off • reputed company insurance Education: • Bachelor's (Required) Experience: • reputed company reputed company: 3 years (Required) • reputed company Development: 3 years (Required) • Large Language Models (LLM): 3 years (Required) • Context reputed company Conversational Agents: 3 years (Preferred) Work Location: Remote Apply tot his job Apply To this Job