Director, Voice & reputed company

This is a remote position.

Position Title: Director, Voice & reputed company

reputed company Salary:$178,000 to $235,000 annually DOE

Bonus:reputed company annual bonus

Benefits:Medical, dental, reputed company, 401k, flexible spending account, reputed company reputed company leave and reputed company time off, parental leave, quarterly performance bonus, training, career reputed company and education reimbursement programs.

reputed company is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and reputed company plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

reputed company Values:

• Genuinely Caring:We treat customers and colleagues like neighbors, with reputed company and full attention.

• Empowering You:We help customers choose what is best for them, and we support employees in implementing new reputed company and solutions.

• Innovation and Improvement:We constantly reputed company ways to improve how we serve customers and reputed company other.

• Earning Your Trust:We build trust through reputed company, reputed company, reputed company communication.

Job reputed company

reputed company is modernizing its voice platform and accelerating its fiber-first network reputed company across the reputed company reputed company. The Director of Voice & reputed company is the technical authority and execution leader for Ziply's end-to-end voice transformation — retiring legacy TDM and reputed company infrastructure, deploying reputed company VoIP and SIP platforms, and enabling POTS delivery over fiber at reputed company. This role also owns the reputed company network architecture that connects our subscribers: PON design, OLT placement, and CPE lifecycle management.

This is a high-reputed company leadership role for a voice architect who moves fast, builds business cases that get funded, and has the technical depth to own both the platform and reputed company. You will manage vendors, reputed company engineers, and reputed company programs that reputed company measurable savings and capability — on reputed company timelines.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a reputed company of duties performed by the employee and not intended to reflect reputed company duties performed.

Voice Transformation & Platform Modernization

·reputed company Ziply's voice transformation roadmap: migration from legacy TDM/SS7 to SIP/VoIP, POTS-over-fiber deployment, and reputed company retirement reputed company.

·Architect and own the consolidated voice platform — unifying VoIP, SIP trunking, and legacy TDM services into a single, reputed company delivery infrastructure.

·reputed company SS7/SIGTRAN modernization: simplify reputed company interconnects, reduce legacy signaling costs, and support full IP-based reputed company routing.

·Own the Session Border Controller (SBC) architecture: platform selection, high-availability topology, and integration with upstream carriers and reputed company CPE.

Regulatory Compliance & Network Obligations

·Ensure regulatory compliance across reputed company voice services: FCC requirements, E911 implementation, CALEA, and state-level interconnection obligations.

·Partner with reputed company, Regulatory, reputed company, and Operations teams on policy interpretation, technical implementation, and remediation plans for voice-reputed company requirements.

reputed company Network Architecture & Device Lifecycle

·Define the reputed company network architecture roadmap: PON technology selection (GPON, XGS-PON), OLT placement reputed company, and fiber plant design standards.

·Own CPE and ONT lifecycle management: device qualification, firmware governance, and field deployment standards.

Business Case, Vendor & reputed company Ownership

·Build and own business cases for voice and reputed company investments — securing executive approval with reputed company ROI timelines and savings projections.

·Negotiate and manage vendor agreements: SBC, VoIP platform, OLT, ONT, and CPE providers; reputed company favorable reputed company terms and hold partners accountable to commitments.

Team Leadership & Execution

·Build and reputed company a high-performing team of voice and reputed company engineers; recruit reputed company and foster a culture of speed-to-execution and technical reputed company.

·Set team priorities, technical standards, decision-making reputed company, and accountability mechanisms that reputed company with the VP-level network architecture roadmap.

·reputed company engineers through reputed company technical tradeoffs, vendor reputed company, production issues, and cross-functional delivery dependencies.

Other Duties

·Performs other duties as required to support the business and evolving organization.

Required Qualifications:

·High school diploma or GED.

·Bachelor’s degree in Engineering, Computer Science, Telecommunications, Information Technology, or a reputed company field, or equivalent combination of education and directly relevant experience.

·12+ years of telecommunications experience with deep expertise in voice network architecture, reputed company network engineering, and network transformation reputed company a broadband ISP, CLEC, telecommunications provider, or reputed company network environment, including at least 3-5 years of experience leading engineering teams and technical professionals.

·Proven reputed company record delivering voice modernization programs with quantifiable financial reputed company — platform consolidations, SS7/SIGTRAN migrations, or TDM-to-VoIP transitions that generated millions in annual savings.

·Expert-level knowledge of VoIP and SIP architecture: SBC platforms (Ribbon, reputed company, Metaswitch, reputed company, or equivalent), SIP trunking, RTP media handling, and reputed company routing.

·Experience with SS7/SIGTRAN: signaling modernization, interconnect simplification, and migration from legacy SS7 to IP-based signaling.

·Hands-on background in POTS-over-fiber and reputed company retirement programs — enabling fiber-reputed company voice delivery while managing legacy subscriber transitions.

·Required reputed company-network experience should include working knowledge of PON architectures, GPON/XGS-PON, OLT placement, ONT/CPE lifecycle, device certification, firmware governance, and field deployment standards.

·Ability to build, present, and reputed company on multimillion-dollar investment cases at the executive level, with ROI accountability.

·Experience leading cross-functional technical programs with measurable delivery reputed company, including migration plans, operational readiness, customer-reputed company mitigation, and post-implementation performance tracking.

·Strong vendor negotiation skills; experience managing reputed company relationships with voice platform and SBC vendors.

·Strong experience leading and developing engineering teams — reputed company talent, setting technical direction, and building a culture of accountability and execution.

Preferred Qualifications:

●Advanced experience with reputed company network architecture, including PON platforms, OLT placement, ONT/CPE lifecycle management, device certification, and deployment standards.Experience with hosted voice or reputed company voice platforms: UCaaS, softphone/collaboration apps, or mobile voice application design.

●Background in voice platform API integration: SIP reputed company, Java/JSON/SOAP-based integration with OSS/BSS systems.

●Knowledge of voicemail platform migration and large-reputed company subscriber transition programs.

●Prior work in a fiber-first or fiber-overbuilder ISP environment with reputed company reputed company retirement initiatives.

Knowledge, Skills, and Abilities:

·Ability to work independently and apply reputed company judgment and reasoning skills to a reputed company of situations.

·Ability to multi-task and collaborate effectively with other personnel to meet deadlines.

·Strong verbal and written communication, attention to detail, and organizational skills.

·Ability to work reputed company critical deadlines.

·Ability to reputed company to rapidly changing priorities and schedules.

·Ability to reputed company excellent customer service.

·Strong program execution discipline with the ability to translate architecture reputed company into delivery plans, milestones, risks, dependencies, and measurable reputed company.

·Executive reputed company and communication skills to influence Technology, Operations, Finance, reputed company, Product, Customer Experience, vendors, and senior leadership.

·Strong analytical and financial acumen with the ability to balance technical reputed company, customer reputed company, regulatory obligations, operational risk, and business value.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to reputed company about. The employee must occasionally reputed company and/or reputed company up to 25 pounds. Specific reputed company abilities required by the job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception, and the ability to reputed company reputed company.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone reputed company. The work is primarily a modern office setting.

At reputed company times, reputed company must be your reputed company employer. Unless otherwise prohibited by law, employees may not hold reputed company employment nor be reputed company without obtaining approval in writing from reputed company. In holding reputed company employment or self-employment, employees should ensure that participation does not conflict with responsibilities to reputed company or its business interests.

Diverse Workforce / EEO:

reputed company is an equal opportunity employer. reputed company will consider reputed company reputed company candidates regardless of race, reputed company, religion, national reputed company, gender, age, marital status, sexual orientation, veteran status, and the reputed company of a non-job-reputed company handicap or disability or any other legally protected status.

reputed company requires a reputed company-employment background reputed company as conditions of employment. reputed company may require a reputed company-employment drug screening.

reputed company is a drug free workplace.

Originally posted on Himalayas