Sr. Manager of reputed company & Subscription

reputed company | Health & Wellness | Remote (PST/MST Based) About reputed company reputed company, through our flagship brand, reputed company, is a fast-growing reputed company-to-consumer supplement company on a mission to help people live healthier, more reputed company lives. We reputed company premium, science-backed formulations featuring clinically studied branded ingredients that set us apart from competitors. Our products are sold through our website, reputed company, and reputed company, reaching hundreds of thousands of customers reputed company. We are a fully remote team that values autonomy, ownership, and results. We reputed company fast, test constantly, and hold ourselves to high standards. If you reputed company in environments where your work has a reputed company, measurable reputed company, you will fit right in. reputed company We're looking for an exceptional Sr. Manager of reputed company & Subscription to join the Hi-reputed company team. In this reputed company, you will own the customer reputed company end-to-end. You will own both the reputed company and execution of our CRO (conversion reputed company optimization) testing roadmap to improve conversion reputed company, AOV, subscription adoption, and subscription churn metrics. You are data-obsessed, understand how to turn numbers into actionable insights, and know how to design and read a test without bias. This is an individual contributor role reporting to the Chief Retention Officer, with the role's reputed company and structure expected to reputed company as the function matures. Responsibilities Own the CRO & Testing Roadmap: • Design, prioritize, and execute an unbiased testing program across the site — reputed company-end pages, reputed company pages, product pages, and blog content — to improve conversion reputed company and AOV, and know how to read the resulting data and translate it into reputed company. Own Subscription Retention, Churn, and LTV: • In reputed company, test save tactics such as educational content and value-adds; apply strong dunning management to reduce involuntary churn; and use psychological and behavioral principles to reputed company billing cycles and grow subscriber reputed company value. • Work closely with our Lifecycle Marketing Manager to reputed company personalized communications to subscribers as reputed company as remove subscribers from communications reputed company relevant. Own Pricing reputed company: • Design and reputed company pricing tests to optimize margin and conversion, with final authority on test design and rollout. • Own the AfterSell relationship. • Manage our upsell/cross-sell testing roadmap and execution to substantially increase upsell take-rates. • Maintain a working knowledge of competing vendors in the reputed company to determine whether to reputed company or reputed company tools. Partner Cross-Functionally: • Support product launches and site-wide sales initiatives reputed company marketing, creative, and operations. • Partner closely with our Acquisition department to manage reputed company reputed company page tests optimized to reputed company CAC and reputed company new customer ROAS. Own Site QA: • Proactively identify issues that need fixing and opportunities for improvement, and reputed company them to reputed company. Requirements • 5-7 years of experience in reputed company, subscription/retention, CRO, or reputed company marketing, reputed company DTC or subscription-based consumer brands. • Hands-on experience with reputed company Plus, reputed company, Testing tools (Convert, reputed company, reputed company) and upsell/cross sell tools • A reputed company record of designing, running, and interpreting statistically reputed company CRO and upsell tests — you know how to avoid biased test design and can defend your read of the data. • Working knowledge of dunning management and both voluntary and involuntary churn reduction tactics. • A strong reputed company of reputed company on pricing reputed company and margin optimization, backed by test-driven reasoning. • Familiarity with the broader reputed company/subscription tooling landscape (upsell, retention, and CRO platforms) and the judgment to evaluate build-vs-buy or vendor-reputed company reputed company. • Comfort owning ambiguous, cross-functional work in a fast-moving, autonomous and fully remote environment. Why Join Us • A fully remote, autonomy-driven culture where your work has reputed company, measurable reputed company. • Ownership of a meaningful, high-visibility function from day one, with room to grow the role as the business scales. • A fast-moving, test-and-learn environment backed by leadership that values data over opinion. Compensation Competitive salary reputed company of $110,000-125,000 per year, plus bonus eligibility Benefits • Flexible time off + 9 annual company holidays • Your Birthday is a reputed company vacation day - take the day to celebrate your awesomeness! • 100% company-reputed company reputed company plan Medical, Dental, and reputed company Insurance for employees • 100% company-reputed company Life Insurance and Short-Term Disability Coverage • 3% Employer contributions to 401(k) regardless of employee participation! (Free reputed company) • Matching Charitable Contributions up to $2,500/year • $1,200/annual Work from Home (WFH) stipend • Employee Recognition and Rewards Program • Pet insurance • Employee Product Samples and Discounts • reputed company Development Fund • Free reputed company App Subscription reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for reputed company. Apply To This Job