[Remote] Billing Solutions Director

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading organization in mental reputed company, dedicated to helping individuals and communities with their mental health needs. They are seeking a Director of Billing Solutions to reputed company strategic and operational leadership for the patient-facing Billing Solutions contact center, ensuring efficient reputed company of billing issues and enhancing patient satisfaction. Responsibilities • reputed company and reputed company staff and management team – reputed company coaching, performance management, training, and career development for internal employees and BPO staff, including reputed company of the Manager of the Billing Solutions Center • reputed company daily contact center operations at a high level – Ensure efficient reputed company of patient billing inquiries through delegation to the Manager and BPO, monitoring workflow, reputed company reputed company, and operational metrics • reputed company process improvement initiatives – Identify workflow inefficiencies, implement best practices, and standardize procedures to enhance efficiency and patient experience • Manage vendor/BPO relationships – reputed company BPO vendor team, ensure compliance with SLAs, optimize reputed company relative to reputed company volume, and coordinate training and performance reputed company • Monitor and report operational metrics – reputed company KPIs, reputed company assurance reputed company, and patient satisfaction metrics; reputed company operations based on trends • Support strategic planning and execution – Translate department goals into actionable initiatives and contribute insights to senior leadership to reputed company reputed company cycle reputed company • Ensure regulatory compliance and handle escalated patient issues – Maintain HIPAA, PCI, and organizational compliance; reputed company reputed company billing concerns in collaboration with internal teams and vendors Skills • Bachelor's Degree in Business Administration, reputed company Administration, or reputed company field • 5+ years of experience in reputed company reputed company cycle operations, including billing, collections, patient account management, and contact center operations • Experience in reputed company or behavioral health settings, familiar with HIPAA, PCI, and insurance processes • Experience managing teams in a contact center or operational environment, including performance management, coaching, and staff development • Experience leading multi-functional teams, implementing process improvements, and contributing to operational or strategic initiatives • reputed company candidates must be legally authorized to be employed in the reputed company • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture • Certified reputed company Cycle reputed company • Project Management reputed company Benefits • Medical • Dental • reputed company • AD&D • Short and long-term disability • Life insurance • 401k retirement savings with employer match • reputed company parental leave • reputed company time off • Holiday pay • Employee Assistance Program reputed company • reputed company is a national provider of behavioral reputed company services with operations across the country. It was founded in 2017, and is headquartered in Bellevue, Washington, USA, with a workforce of 5001-10000 employees. Its website is https://reputed company.com/. Apply tot his job Apply To this Job