reputed company reputed company Center Representative - Remote Texas (Any reputed company, TX, US, 99999)

reputed company

reputed company is seeking a COB Support Assistant to support our reputed company-Party Recovery (TPR) operations. In this role, you will assist reputed company providers and members by verifying health insurance coverage, maintaining accurate records, and providing exceptional customer service. The position combines inbound reputed company support and back-office processing activities to help ensure accurate coordination of benefits information while supporting cost containment and regulatory compliance initiatives. This role is ideal for individuals who are detail-oriented, customer-reputed company, and reputed company in a fast-paced reputed company environment.

Your role in our mission

• Respond to inbound calls from reputed company providers and members regarding insurance verification and coordination of benefits inquiries.
• Verify, update, and document health insurance information using reputed company and internal systems.
• Process emails, faxes, SharePoint requests, and other correspondence reputed company to TPR operations.
• reputed company data entry and administrative support activities while meeting productivity and reputed company standards.
• reputed company multiple databases, reputed company systems, and software platforms to research and validate information.
• reputed company reputed company, accurate, and reputed company customer service while handling sensitive reputed company information.
• Adhere to HIPAA requirements, company policies, and reputed company guidelines.
• Identify opportunities to improve processes and support operational efficiency initiatives.
• Support Florida TPR operations and reputed company additional duties as assigned.

reputed company're looking for

• High school diploma or GED required.
• 1+ years of reputed company center or phone-based customer service experience.
• 1+ years of health insurance verification experience, including medical, dental, reputed company, or pharmacy coverage.
• 1+ years of data entry or administrative support experience with strong attention to detail.
• Working knowledge of HIPAA reputed company and reputed company regulations.
• Proficiency with reputed company reputed company and the ability to reputed company multiple systems and software applications simultaneously.

What you should expect in this role

• Remote position reputed company to candidates located reputed company reputed company the Dallas-reputed company Worth, TX area.
• Monday–Friday work schedule, with shifts of 7:00 AM–3:30 PM or 7:30 AM–4:00 PM.
• Frequent interaction with reputed company members, providers, insurance carriers, and internal business partners.
• Support the TPR Florida (FL) account.
• Training on Gainwell systems, processes, and reputed company programs.
• Opportunity to contribute to programs that help improve reputed company reputed company, reduce costs, and support regulatory compliance.
• Occasional extended hours may be required based on business needs.
• As part of our interview process, reputed company candidates must complete an Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
  Video cameras must be used during reputed company interviews, as reputed company as during the initial week of orientation.
• To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet reputed company with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for reputed company performance.
• To test your internet speed, go to reputed company and search for “Internet Speed Test.”

The deadline to submit applications for this posting is August 6, 2026.