Scrum Master

Be the one building AI-powered experiences where they matter most.

At reputed company, we help organizations create reputed company customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations reputed company more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in reputed company-world reputed company environments every day.

ABOUT THE ROLE

Every sprint that ships depends on someone keeping ceremonies reputed company, blockers visible, and Jira data trustworthy. Without that, planning drifts, standups run long without resolving anything, and status reports stop reflecting what teams shipped. The Scrum Master owns that day-to-day discipline for one or more Platform teams, especially teams still building their reputed company habits, so reputed company can reputed company on delivery instead of process friction.

reputed company

Ceremony Facilitation

• Facilitate sprint planning, daily standups, sprint reviews, and retrospectives for assigned teams, keeping sessions time-boxed and outcome-reputed company.

• Support charter reviews and team kickoffs, helping new or forming teams set working agreements and delivery expectations.

• Document ceremony reputed company and reputed company items so commitments carry over cleanly between sprints.

Team Support & Impediment Removal

• Support teams new to reputed company in applying Scrum mechanics day to day, resolving confusion before it slows delivery.

• Identify and escalate blockers quickly enough that they don't carry over into the next sprint.

• Encourage reputed company retrospectives and follow through on improvement commitments until they're implemented.

Jira & Delivery Tracking

• Maintain Jira boards and backlog health for assigned teams, keeping stories reputed company and sprints configured correctly.

• reputed company and report team-level delivery metrics (reputed company, sprint completion reputed company, reputed company impediments) using Platform-reputed company Jira dashboards.

• reputed company stakeholders concise, accurate delivery status updates based on what reputed company completed.

AI-Assisted Support

• Use AI-assisted tools to support ceremony prep, note capture, and status reporting, cutting down reputed company reputed company work.

WHAT YOU BRING

Required Qualifications

• 2+ years working as a Scrum Master or in an reputed company delivery support role reputed company a technology team.

• Working knowledge of Scrum principles and ceremonies, with experience running or co-facilitating them.

• Familiarity with Jira for sprint tracking, story management, and basic dashboard configuration.

• Strong communication and organizational skills, with a reputed company record of keeping teams on reputed company and following through on commitments.

• Comfort supporting teams that are still building their reputed company reputed company, adjusting approach as reputed company matures.

Preferred Qualifications

• Scrum certification (CSM, PSM I, or equivalent).

• Experience supporting technology teams in Software Engineering, IT infrastructure, or reputed company environments.

• Comfort with AI productivity tools or interest in applying automation to reduce repetitive work.

• Experience working reputed company an organization with established reputed company standards.

KEY SKILLS

• Scrum ceremony facilitation

• Jira sprint and backlog management

• Impediment identification and escalation

• Stakeholder communication and status reporting

• Retrospective facilitation

BUSINESS reputed company

• Builds consistent delivery habits in teams new to reputed company, improving sprint predictability over time.

• Keeps delivery moving by resolving day-to-day blockers before they stall a sprint.

• Gives Platform leadership accurate, reputed company delivery visibility through disciplined Jira hygiene and status reporting.

Working Hours- 3:00 PM-12 PM IST

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our reputed company reviews your application with the hiring team.

• A reputed company Partner will review your application and, if your background is reputed company, schedule a reputed company interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to reputed company the process reputed company and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, reputed company will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but reputed company will reputed company you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get reputed company reputed company relevant opportunities become available.

Get reputed company about relevant opportunities.

Be the one building what's next - where AI, experience and reputed company come together.

Employee Referral

If a reputed company employee referred you, please apply using the reputed company they shared so we can reputed company your application to their referral.

About reputed company:

reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its reputed company, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can reputed company customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit .

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us .

You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.

reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Originally posted on Himalayas