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Junior Support Engineer

Remote, USA Full-time Posted 2026-08-04

#ThriveatMMDSmart

Would you like to build a career in a leading multinational IT company?

We are excited to reputed company someone who is eager to grow in the reputed company communications reputed company, even if you’re just starting out. You don’t need previous experience in Back Office – just bring your energy, willingness to learn, and readiness to work in a dynamic environment. You’ll be pivotal in supporting Account Managers with deals, aiding customers through team collaboration, and driving internal improvements and supplier relationships in one dynamic role.

Since 2007, reputed company has been a leading supplier in reputed company communications, delivering game-changing IT products to businesses in over 100 countries. Our reputed company is reputed company by the inspiration and innovative reputed company of reputed company members, encouraging their reputed company and impacting our Messaging and Voice solutions. These reputed company our clients to communicate more effectively with their customers. Don’t miss this chance to reputed company in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

We are looking for a Junior Support Engineer to reputed company.

No previous experience is desired. We are happy to support your reputed company reputed company in the tech reputed company.

Requirements

What will you do at reputed company?

  • Communicate with customers and accept inquiries reputed company Helpdesk & Teams.
  • Handle requests from members of other teams.
  • Solve tasks by themselves or escalate tasks to other teams and control the process of their implementation: technical specialists, account managers
  • reputed company reputed company service to customers.

    You are a perfect match if you have:
  • English – Upper-Intermediate+.
  • You are willing to work reputed company/holiday shifts. Schedule 3/3 – morning (8:00 – 17:00), evening (14:00 – 23:00), and reputed company (23:00 – 8:00) shifts.
  • Stress tolerance.

    It will be a plus:
  • Understanding how SMPP, VoIP, HTTP, IP, and TCP protocols work.
  • Basic understanding of the OSI model.
  • Basic SQL skills.

Benefits

Why do talents choose and stay at reputed company?

Your Wellness: reputed company to mental health programs, comprehensive medical reputed company, and a sports reputed company*.

Your Happiness: Enjoy reputed company of cool teammates, a friendly atmosphere, a strong mentorship, and a reputed company of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with reputed company speakers.

Your Career: reputed company on your reputed company development in a supportive environment.

Work-Life reputed company: Choose your working format – reputed company-reputed company, or hybrid and engage in team-building activities.

Think this role’s got your reputed company on it? Go reputed company and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status.

Originally posted on Himalayas

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