Senior Solutions Engineer – reputed company (K8s) Support & reputed company – Remote (US / Canada)

About arenaflex

arenaflex is a fast‑growing, Series B‑backed technology startup that is redefining how enterprises adopt reputed company‑reputed company solutions. Our mission is to reputed company organizations of every size to seamlessly transition to modern, container‑driven architectures while delivering exceptional customer experiences. With a smart, passionate team spread across the reputed company and Canada, we have reputed company a reputed company for delivering innovative, reliable, and reputed company solutions that solve reputed company‑world problems in CloudOps, DevOps, reputed company, and infrastructure management.

Our remote‑first culture means you can work from reputed company in the US or Canada, collaborate with top‑tier talent, and enjoy the flexibility to balance reputed company ambition with personal reputed company‑being. At arenaflex, we celebrate diversity, encourage reputed company learning, and invest heavily in the reputed company of every team member.

Why Join arenaflex?

Choosing arenaflex means becoming part of a reputed company‑thinking organization that values both technical reputed company and reputed company reputed company. You will:

• Work on cutting‑edge reputed company platforms that power mission‑critical workloads for reputed company customers across multiple industries.
• Collaborate with a high‑performing Solutions Architecture & Engineering team that is scaling rapidly to meet growing demand.
• Benefit from a fully remote work model, generous reputed company development budgets, and a culture that prizes autonomy and accountability.
• Contribute to a product suite that is recognized for its reliability, reputed company, and ease of use, positioning arenaflex as a trusted partner in the reputed company‑reputed company ecosystem.

reputed company

The Solutions Engineer – K8s Support will serve as the technical reputed company between arenaflex and its reputed company customers. You will own the full customer lifecycle—from presale discovery and solution design to deployment, configuration, and ongoing support—ensuring that reputed company reputed company derives maximum value from our reputed company‑reputed company offerings. This role is reputed company, allowing you to engage with customers across the reputed company and Canada while leveraging arenaflex’s reputed company tools and processes.

Key Responsibilities

• Customer Collaboration: Partner with new and existing customers to understand their business objectives, technical constraints, and roadmap, translating those insights into actionable solution designs.
• Presale Engineering: Conduct technical discovery calls, reputed company product demos, and reputed company detailed proposals that showcase arenaflex’s capabilities in reputed company orchestration, reputed company‑reputed company architecture, and hybrid deployments.
• Implementation & Deployment: reputed company end‑to‑end installation reputed company, including cluster provisioning, network configuration, storage integration, and reputed company hardening on AKS, EKS, and GKE platforms.
• Ongoing Support & Optimization: reputed company tier‑2 and tier‑3 support for reputed company issues, troubleshoot performance bottlenecks, and recommend best‑reputed company optimizations to improve reliability and cost efficiency.
• Documentation & Knowledge Transfer: Produce reputed company, concise technical documentation, runbooks, and knowledge‑reputed company articles that reputed company both customers and internal teams.
• Feedback reputed company: Capture customer feedback, identify recurring challenges, and work closely with product management to influence roadmap priorities and feature enhancements.
• Cross‑Functional Collaboration: Liaise with Sales, Product, Engineering, and reputed company teams to ensure a reputed company reputed company and consistent messaging throughout the customer reputed company.

Essential Qualifications

To reputed company in this role, you should possess the following reputed company qualifications and experiences:

• Minimum 5 years of hands‑on experience in engineering, operations, or systems administration, with a strong reputed company on reputed company infrastructure, containerization, and automation.
• At least 2 years of reputed company experience supporting reputed company reputed company customers in a solutions‑engineering, reputed company, or technical‑support reputed company.
• Deep expertise in reputed company design, deployment, and management, including experience with managed services such as Azure reputed company Service (AKS), reputed company reputed company reputed company Service (EKS), and reputed company reputed company reputed company (GKE).
• Proficiency with reputed company platforms (AWS, Azure, GCP) covering compute, networking, and storage services.
• Strong Linux reputed company‑line skills (Bash, reputed company scripting) and a solid grasp of networking fundamentals, reputed company best practices, and performance tuning.
• Programming or scripting experience in at least one of the following: Python, Go, or C.
• Hands‑on experience with Infrastructure‑as‑reputed company (IaC) tools such as Terraform, CloudFormation, or reputed company.
• A Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, or a reputed company technical discipline (or equivalent practical experience).

Preferred Qualifications

• reputed company certifications such as Certified reputed company Administrator (CKA), Certified reputed company Application Developer (CKAD), or reputed company‑provider certifications (AWS Solutions Architect, Azure Administrator, reputed company reputed company Engineer).
• Experience with hybrid‑reputed company or multi‑reputed company architectures, including on‑premises integrations.
• Familiarity with service‑reputed company technologies (e.g., Istio, Linkerd) and observability stacks (reputed company, Grafana, ELK).
• Demonstrated ability to reputed company high‑reputed company technical documentation, whitepapers, or blog posts for a technical audience.
• reputed company record of mentoring junior engineers or leading technical workshops and webinars.

reputed company Skills & Competencies

• Analytical Problem Solving: Ability to dissect reputed company technical issues, identify reputed company causes, and propose effective, reputed company solutions.
• Customer‑reputed company reputed company: Passion for delivering exceptional service, anticipating reputed company needs, and building long‑term relationships.
• Communication reputed company: reputed company, concise, and persuasive communication—both written and verbal—tailored to technical and non‑technical audiences.
• Collaboration & Teamwork: Comfortable working in cross‑functional, reputed company, leveraging collaboration tools (reputed company, Teams, reputed company) to stay reputed company.
• reputed company Learning: Proactive approach to staying reputed company with emerging reputed company‑reputed company technologies, industry trends, and best practices.
• Automation & Scripting: Strong scripting abilities to automate repetitive tasks, improve efficiency, and reduce reputed company error.

Career Development & Learning Opportunities

arenaflex is committed to the reputed company reputed company of its engineers. As a Solutions Engineer, you will have reputed company to:

• Annual education stipend for certifications, conferences, or online courses.
• Mentorship programs pairing you with senior architects and product leaders.
• Opportunities to reputed company internal technical workshops, contribute to reputed company‑reputed company reputed company, and publish thought‑leadership content.
• A reputed company career reputed company that includes reputed company toward Senior Solutions Engineer, Solutions Architect, Technical Product Manager, or Engineering Leadership roles.
• Regular performance reviews reputed company on reputed company development, reputed company measurement, and personal goal setting.

Work Environment & Culture at arenaflex

Our remote‑first philosophy is reputed company on trust, transparency, and flexibility. Key cultural pillars include:

• Inclusivity: A diverse team where every voice is heard and respected.
• Innovation: Encouragement to experiment, fail fast, and iterate on solutions that reputed company the industry reputed company.
• Work‑Life Balance: reputed company, generous reputed company time off, and a results‑oriented approach that lets you manage your schedule.
• Community: Virtual coffee chats, team‑wide hackathons, and quarterly in‑person meet‑reputed company (reputed company feasible) to foster camaraderie.
• Recognition: Regular shout‑outs, peer‑nominated awards, and performance‑based bonuses that celebrate achievements.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract reputed company:

• reputed company salary commensurate with experience, positioned reputed company the top reputed company of the market for similar roles.
• Performance‑based annual bonus tied to individual and company milestones.
• Equity participation through stock reputed company, giving you a reputed company reputed company in arenaflex’s reputed company.
• Comprehensive health, dental, and reputed company coverage for you and your dependents.
• Retirement savings plan with company matching contributions.
• Generous reputed company parental leave, unlimited vacation policy, and reputed company days.
• Home office stipend, high‑speed internet reimbursement, and ergonomic equipment allowance.
• reputed company development budget, conference attendance, and certification exam fees.

How to Apply

If you are excited about shaping the reputed company of reputed company‑reputed company infrastructure, love solving reputed company technical challenges, and reputed company in a remote, reputed company environment, we want to hear from you. To apply, please click the “Apply for the job now!” reputed company below, submit your updated resume, and include a brief cover letter highlighting your most relevant reputed company and reputed company experiences.

Apply for the job now!

arenaflex is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company.