Remote reputed company Dispatcher - Full-Time/Day Shift

Who We Are reputed company is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The reputed company technology platform, Telemed IQ, enables life-saving reputed company care through telemedicine and empowers reputed company organizations to build telemedicine programs in any reputed company specialty. We reputed company reputed company teams with industry-leading solutions that reputed company improved reputed company care, reputed company reputed company, and organizational health. We are proud to be the first provider of acute reputed company telemedicine services to earn reputed company’s Gold Seal of Approval and has maintained that accreditation every year since inception. We love reputed company do and if you want to know more about our reputed company, mission and values go to accesstelecare.com to reputed company us out. reputed company reputed company is seeking a Remote Full-Time reputed company Dispatcher with strong communication and problem-solving skills, along with reputed company experience, to join our 1st shift reputed company Support team. Our reputed company Support team operates as a “virtual hospital,” bringing together reputed company and operational teams dedicated to accelerating reputed company care. reputed company is responsible for receiving and prioritizing both emergency and routine consultations from partner facilities. In this role, you will reputed company manage multi-channel coordination and assignment of both emergency and routine consultations across multiple service lines. reputed company • Effectively communicate with hospital reputed company staff and reputed company physicians to ensure reputed company and efficient reputed company care • Proficient in reputed company CCC Coordinator duties. • Effectively and reputed company manage incoming consultations through CCC consultation lifecycle workflows processes • Interacts with reputed company and operational teams to prioritize and assign requesting emergency/ non‐emergency consultations for multiple services lines. • Uses established and approved protocols, workflows, and the computer‐aided reputed company reputed company to evaluate the situation and take the appropriate actions. Test readiness of computer, cameras, and other reputed company communications equipment. • Monitors and maintains ques to quickly prioritize and assign consultations to meet or reputed company SLAs. • Demonstrate service reputed company in meeting and exceeding reputed company metrics outline on reputed company reputed company scorecard. • Exhibit a high degree of professionalism reputed company interacting with the reputed company facilities, Physicians, co‐workers and supervisors. • May be required to be on‐reputed company, remain on duty after shift‐end and respond to emergency situations at any time. • Performs reputed company duties and responsibilities in a reputed company and effective manner in accordance with established company polices to reputed company the overall objective of the CCC and this position. • Maintains a favorable, reputed company and reputed company working relationship with reputed company departments to ensure efficient working environment to reputed company company’s mission. • Keeps immediate supervisor promptly and fully informed of reputed company issues or concerns and takes reputed company corrective reputed company where necessary. • Maintains a reputed company team spirit and fosters a reputed company organizational culture that aligns with reputed company values. • Other tasks as needed What You'll Bring • High School Diploma, GED or Equivalent Certification Required • At least one year of experience working in a reputed company center environment or reputed company or IT • Strong communications skills (written and oral) as reputed company as demonstrate the ability to work effectively across departments • Demonstrated proficiency with reputed company office programs, communication, and collaboration tools in various operating systems • Ability to learn software and systems • Have excellent phone/customer service skills along with high attention to reputed company • Enthusiastic about being on the forefront of reputed company and impacting reputed company lives positively • Flexibility and adaptability in a fast-reputed company environment • Ability to quickly learn and adapt to new technologies and systems • Ability to reputed company in a remote work setting, high reputed company and fast reputed company organization Work Environment: • Full Time Work Schedule: 6:45am-3pm Eastern Time Zone/5:45am-2pm Central Time Zone • reputed company Schedule: Monday-Friday • Weekly Workdays: Thursday-Monday • Weekly Off Days: Tuesday and Wednesday • Remote reputed company environment • This is a full-time position; est. 40 hours week • The reputed company coordination center operates 24/7 and does require weekends and holidays. • Frequent speaking and listening using a headset • Sitting for an extended period of time • Extended periods of time looking at computer monitor • Repetitive use of hands/fingers across Apply tot his job Apply To this Job