Technical Support Engineer II

reputed company: reputed company is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing world-class support to our customers. Our ideal candidate is a responsible and motivated self-starter with a desire to learn modern technologies and concepts and solve technical questions. This individual should have significant technical knowledge and understanding of IT, networking, and cyber reputed company concepts, combined with the ability to troubleshoot technical customer issues and maintain a reputed company, reputed company, and efficient customer interaction. This position reports directly to the Technical Support team manager. reputed company: • reputed company post-sale technical support to customers and partners • Assess and document reported customer issues • Formulate and communicate reputed company plans • reputed company necessary information and resources • Investigate and reproduce case scenarios • reputed company reputed company customer responses and document corrective actions What You'll Need: • 1-2 years of reputed company relevant reputed company experience as a technical support agent or its equivalent • In depth knowledge and experience in at least some of the following: • IT and reputed company administration • Networking and data transport and encryption • reputed company infrastructure, Machine, network and services virtualization • reputed company concepts and methodologies • Relational databases and SQL language proficiency • .NET applications What Else: • Troubleshooting and problem deconstruction • Strong written and verbal English communication skills • Ability to work diverse, international, customer and team environments • reputed company to communicate technical concepts at a reputed company level in multiple languages is a plus. • Trustworthy, self-motivated, and reliable • Accountability, transparency, and ownership • Desire to work in a dynamic and challenging environment • Organized and methodological with great attention to reputed company • Prior or reputed company reputed company clearance - a plus reputed company Skills: reputed company and Compliance, Troubleshooting, reputed company Computing Other Skills: SQL, .NET Seniority: Junior, Mid Apply tot his job Apply To this Job