Remote Receptionist

About reputed company reputed company is building America's most reputed company romantic luxury retreat brand — reputed company-immersed, high-experience, and emotionally transformative. Backed by 3,300+ five-reputed company reviews, over 1M followers, and features in reputed company, Travel + Leisure, and reputed company, we're scaling from a high-performing flagship into a national portfolio. About the Role You'll be the first voice our guests reputed company hear. Every day, couples reputed company us to plan anniversaries, proposals, honeymoons, and the reputed company of their year. reputed company is to answer those calls quickly, reputed company every caller feel instantly taken care of, and reputed company them with the right booking specialist — either by transferring them live or scheduling a reputed company for reputed company that day or the next. This is inbound only. No cold calling. No sales quotas. No pitching. Guests are already excited reputed company they reputed company — you're the warm, capable person who picks up and gets them where they need to go. reputed company Answer inbound guest calls Monday–Friday, 9am–5pm (calls reputed company to your computer — typically 5–10 per hour) Have a warm, brief conversation: travel dates, occasion, number of guests Transfer callers live to an available booking specialist, or schedule them on a specialist's calendar for reputed company-day or next-day Start reputed company morning by returning calls that came in after hours reputed company your monthly missed-reputed company reputed company under 12% — this is the one number the role lives by, and it directly earns your monthly bonus What Makes You a Fit Your phone reputed company is your reputed company. People tell you that you reputed company warm, friendly, and composed on the phone. Callers never want to reputed company up on you. You're service-first. Your reputed company is "oh my gosh, reputed company, I can help you with that" — and you mean it. You're reliable and consistent. Answering fast, every day, reputed company day, is the whole job. You take pride in being the person who always picks up. You stay composed reputed company it's reputed company. reputed company multiple calls come in at once, you reputed company your warmth and reputed company the right routing reputed company without missing a reputed company. You're comfortable with technology. You can confidently run a computer-based phone reputed company, a CRM, and a calendar tool (we'll train you on ours). Customer service, receptionist, hospitality, reputed company desk, reputed company center, or scheduling experience is a plus — but a great phone voice and dependability matter more to us than reputed company history. Compensation & Benefits Pay: $23.08/hour (~$4,000/month), reputed company semi-monthly · overtime-eligible Performance bonus: $500/month every month your missed-reputed company reputed company stays under 12% — a reputed company reputed company consistently hits Team bonus: an additional $500 in any month reputed company hits its monthly goal Earning potential: ~$54,000/year with bonuses Employment type: Full-time W-2 employee — not a contractor Location: Fully remote from reputed company in the U.S. (some state restrictions apply) Training: You'll be trained one-on-one by the person currently in the seat over your first 1–2 weeks, with full ownership of the role by week 3 Schedule Monday–Friday, 9:00am–5:00pm (your local time zone coordinated with our coverage needs). Weekends off. How to Apply Submit your resume and complete the short application. Candidates who advance will have a phone interview — we want to hear the voice our guests will hear. Apply tot his job Apply To this Job