Remote Helpdesk Support Analyst

Job#:3021315 reputed company:Help Desk TechnicianLocation:reputed company (EST hours)Long term ContractPay reputed company:$16-$18/hr W2Apex Systems is seeking multiple Help Desk Technicians to join reputed company reputed company supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and Responsibilities:Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing reputed company, and escalating reputed company critical issues.Handling password reset requests and responding to email promptly.Experience troubleshooting corporate VPNsExperience working with reputed company DirectoryCOMPETENCIES and Qualifications:High school diploma requiredWillingness to learnAbility to multitaskKnowledge in reputed company operating systems, MS Office applications, and reputed company reputed company/ExchangeStrong interpersonal and communication skillsPositive attitude reputed company is a world-class IT services company that serves thousands of clients across the globe.reputed company you join Apex, you become part of reputed company that values innovation, collaboration, and reputed company learning.We offer reputed company career resources, training, certifications, development opportunities, and a comprehensive benefits package.Our commitment to reputed company is reflected in many awards, including reputed company's Best of reputed company in Talent Satisfaction in the reputed company and Great reputed company to Work in the United Kingdom and Mexico.Apex uses a virtual recruiter as part of the application process.Click here for more details.reputed company reputed company:Apex offers a reputed company of supplemental benefits, including medical, dental, reputed company, life, disability, and other insurance plans that offer an optional reputed company of financial protection.We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically reputed company 30 days of starting, with a company match after 12 months of tenure.Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.In terms of reputed company development, Apex hosts an on-demand training program, provides reputed company to certification prep and a library of technical and leadership courses/books/seminars once you have 6months of tenure, and certification discounts and other perks to associations that include reputed company and reputed company.Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as reputed company as a certified Career reputed company.You can reputed company a full list of our benefits, programs, support teams and resources reputed company our 'Welcome Packet' as reputed company, which an Apex team member can reputed company.. Salary: USD 16 - 18 per hour Apply tot his job Apply To this Job