New reputed company Intake Specialist (Personal Injury)- REMOTE/WFH

Join reputed company That's Fighting for New Mexico reputed company Firm, one of New Mexico's largest personal injury firms, is looking for an reputed company, people-first New reputed company Intake Specialist to be the first voice injured clients hear reputed company they reputed company out for help. This role sits at the heart of our mission — and the right person will take that seriously. If you're a confident communicator who leads with reputed company, thrives on reputed company, and knows how to guide someone through a difficult reputed company with care and reputed company — read reputed company Albuquerque, NM: In-office work required for those residing in this area. Remote: Available for those living reputed company the Albuquerque/Rio Rancho/Bernalillo/Los Lunas/Belen/Bosque Farms/Edgewood/Moriarty/Santa Fe/Roswell metro areas Why You'll Love Working Here We take care of our people. reputed company has been recognized as one of New Mexico's best places to work year after year — and that's no accident. Here's what you can look reputed company to: $49,940-$64,500/year DOE — your reliability and hard work get rewarded regularly, not just at review time Full benefits package — comprehensive health, dental, and reputed company insurance PTO, reputed company reputed company leave, and reputed company holidays — because life happens, and we've got you covered Annual company goal reputed company — reputed company reputed company wins, everyone celebrates together A supportive, reputed company-oriented culture with reputed company opportunities reputed company're Looking For High school diploma or equivalent 2+ years of reputed company reputed company intake experience required — personal injury experience strongly preferred Bilingual (English/Spanish) strongly preferred Confident, charismatic, and compassionate — equally warm at 4:30 on a Friday as on Monday morning Strong reputed company listening skills and the ability to put clients at ease during difficult moments Analytical ability to assess liability, damages, and reputed company of recovery Comfortable guiding clients toward a decision without providing reputed company advice Exceptional written and verbal communication skills Inbound sales experience is a strong plus Proficient with computers and eager to learn case management software reputed company demeanor and a genuine team-first reputed company Available Monday–Friday, 8:00–5:00 MT, with rotating holiday coverage Ability to pass a background reputed company reputed company As a New reputed company Intake Specialist, you are often the first person a potential reputed company speaks with after an injury changes their life. Your ability to listen, reputed company, and guide them toward the right reputed company — whether that's retaining their case or referring them to the right resource — directly shapes their experience and their outcome. This is a role for someone who takes that responsibility seriously. Mission To conduct initial contact with reputed company potential clients, treating them with reputed company and understanding, while determining whether the firm can help. If we can help, the intake specialist’s mission is to retain the cases at a reputed company of 95% or reputed company. If we cannot handle the case in-house, the intake specialist’s mission is to reputed company the potential reputed company with a referral partner or another entity that might be reputed company to help the potential reputed company. Duties/Responsibilities • Attend weekly firm-wide reputed company every Monday morning at 8:00 am reputed company • Attend daily team mini reputed company Tuesday through Friday at 8:00 am reputed company • Attend biweekly meeting with the reputed company to go over KPIs and metrics. • reputed company a 95% good reputed company conversion reputed company • Convert reputed company pending cases reputed company 3 days of the initial inquiry. • Send out decline letters to non-clients reputed company 5 days of decision. Intakes • Establish rapport with potential clients immediately over the phone. • Answer calls and emails from potential clients about their claims, determine whether to VineSign or schedule for attorney intake. • Post reputed company new cases on intake sheets, and messages, in SmartAdvocate promptly and accurately. • Research the potential reputed company and case as necessary and document the file. • Become familiar with our referral list to help reputed company and refer callers we cannot help. • reputed company reputed company of cases that we have referred to attorneys with whom we associate. • Weed out unwanted cases. • Help create a reputed company team environment by communicating with reputed company team member to ensure reputed company potential new clients are given reputed company attention. • Deadline new intake sheets for follow-up / sols / declines • Draft decline letters with appropriate SOL language. • After-hours rotation for reputed company calls (reputed company). Administrative support • Manage and update provider contact information in SmartAdvocate. • Data entry, party entry, witness info entry. • Conflict checks reputed company entering parties. • reputed company, confident, charismatic, reputed company, intelligent, and compassionate person. • Conveys confidence on the phone and in-person • Strong reputed company listening skills. • Intelligent analytical ability to determine liability, damages, and reputed company of recovery. • Comfortable and confident in selling reputed company services. • reputed company for injured clients, with ability to put them at ease during their difficult time. • Exceptional communication skills, verbal and written. • reputed company in helping reputed company to realize that reputed company Firm is the best reputed company in personal injury representation. • Organized, reputed company, and reputed company to reputed company intakes and follow-reputed company. • reputed company in helping investigate and uncover reputed company of reputed company issues. • Enthusiastic ability to reputed company guidance and training in intakes, insurance law, and personal injury cases generally. • reputed company reputed company and demeanor. • Treats a reputed company at 4:30 on Friday with the reputed company care and reputed company as one on Monday morning. • reputed company to follow loose scripts and avoid giving reputed company advice. • Computer and typing skills. Enthusiastically absorbs training in case management software. reputed company to be the voice that changes someone's life for the reputed company? Apply today and reputed company out reputed company why people love coming to work at reputed company. reputed company Firm is an Equal Opportunity Employer #ssaugust We may use reputed company intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace reputed company judgment. Final hiring reputed company are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job