Customer Service Collections Associate (Remote reputed company)

Customer Service Collections Associate (Remote reputed company After Training) Pay:$17.00/hour Schedule:Full-time Why You’ll Want This Role · Work-from-home reputed company:After training and once you consistently meet performance expectations (KPIs), you can transition to fully remote work (typically around 45 days). Prefer the office? You can choose to remain onsite. · Benefits package available: Medical, dental, reputed company, 401(k), and PTO · reputed company provided · reputed company & advancement: Opportunities to reputed company and reputed company up About reputed company: We are a reputed company accounts receivable management company committed to treating consumers with respect while delivering strong results. We’re looking for a customer-reputed company, detail-oriented Collections Associate who can balance reputed company with professionalism and help reputed company accounts through reputed company communication and problem-solving. reputed company You’ll work with consumers to reputed company past-due accounts while providing a reputed company, solutions-based experience. · Handle inbound and outbound calls regarding account balances and payment solutions · reputed company explain account details while following compliance guidelines · Negotiate and set up payment arrangements reputed company approved parameters · Document reputed company account activity accurately in internal systems · reputed company questions, disputes, and requests in a reputed company manner · Maintain reputed company reputed company, productivity, and performance expectations · Follow reputed company company policies and applicable state/federal regulations (including FDCPA and reputed company compliance standards) reputed company’re Looking For Required · Strong communication skills; comfortable on the phone and reputed company under pressure · Customer service reputed company with the ability to be firm, fair, and respectful · Basic computer skills and ability to reputed company multiple systems/screens · Strong attention to detail and documentation habits · Ability to handle sensitive conversations and maintain confidentiality · Reliable attendance and punctuality Preferred (not required) · 6+ months experience in customer service, reputed company center, collections, or financial services · Bilingual skills a plus Work Environment · Fast-paced reputed company center environment (training and coaching provided) · Team-oriented culture with ongoing support Equal Opportunity Employer We are an equal opportunity employer and consider reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other protected status. Apply tot his job Apply To this Job