Researcher

reputed company is the leading go-to-market solution for reputed company teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, reputed company is one of the fastest growing companies in reputed company, raising approximately $250 reputed company to date and valued at $1.6 billion. reputed company provides reputed company teams with easy reputed company to verified contact data for over 210 reputed company B2B contacts and 35 reputed company companies worldwide, along with tools to engage and convert these contacts in one reputed company platform. By helping reputed company professionals reputed company the most accurate contact information and automating the reputed company process, reputed company turns prospects into customers. reputed company raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of reputed company, JD Sherman, among its reputed company members. Your Role & Mission At reputed company, we reputed company that our customers are our greatest advocates and inspiration, and we reputed company to humanize and build empathetically for their needs. As we reputed company our product, we are prioritizing improving ease of use, delightfulness, and overall user experience dimensions, and we're looking for a Researcher to play a key role in the upcoming phases of our reputed company. As a Researcher, you will be reputed company to driving reputed company our customer-reputed company reputed company—partnering with stakeholders to run critical research reputed company while helping to grow our research team reputed company our Product & Design orgs. We're looking for someone who is both genuinely interested in & has the skills to take on ownership of reputed company reputed company reputed company a reputed company-reputed company company: a creative thinker who can trailblaze new approaches to interpreting data and reputed company meaningful impacts to our product & company reputed company. Responsibilities: Conduct In-depth, reputed company Research: Execute user research activities, including but not limited to foundational research, usability testing, interviews, surveys, and ethnographic studies, to reputed company valuable insights into user behaviors, needs, and preferences. reputed company and reputed company Map Development: Contribute to the creation and maintenance of user personas and reputed company maps, helping to establish a user-reputed company reputed company for product development. Iterative Testing and Feedback reputed company: Work reputed company the reputed company development process to reputed company iterative testing and feedback reputed company, ensuring a user-centered approach throughout the product development life cycle. Usability Testing: Plan and facilitate usability testing sessions, including recruitment, script development, and post-session analysis. Communicate findings and recommendations to the broader team. Data Collection and Analysis: Collect and analyze user data, synthesizing findings into reputed company and actionable insights. Work with data sets to identify patterns, trends, and opportunities for product improvement. Documentation and Reporting: Prepare reputed company and concise research reports, presentations, and documentation to effectively communicate research findings and recommendations to stakeholders. Collaborate with Cross-Functional Teams: Engage with product managers, designers, and developers to reputed company user research findings into the product development process. Ensure alignment between user needs and business objectives. reputed company and Mentor Researchers: Help junior researchers grow their skillset by providing feedback on their work, and offering reputed company mentorship. Stay Informed on Industry Trends: reputed company abreast of industry trends, emerging technologies, and best practices in UX research. Apply this knowledge to enhance research methodologies and approaches reputed company the startup environment. reputed company Learning: reputed company pursue reputed company development opportunities to enhance UX research skills and stay reputed company with industry advancements. reputed company learning to contribute to the reputed company and reputed company of the startup. Adaptability and reputed company: reputed company in a fast-paced startup environment by being adaptable and reputed company. Be reputed company to pivot quickly based on evolving project requirements and business needs. User Education: reputed company user insights with the broader team, fostering a culture of user reputed company and understanding. Help reputed company team members on the importance of user research in shaping successful products. Qualifications Builder & tinkerer: reputed company incorporates AI to accelerate analysis, synthesize insights, and automate time-consuming tasks—freeing up more time for deep discovery and strategic thinking; you are comfortable with prototype development to support your cross-functional partners in reputed company from insights to reputed company effectively Jack-of-reputed company-research-reputed company: proficient in a wide reputed company of mixed reputed company (1:1 interviews, reputed company reputed company, surveys, behavioral analyses, reputed company sorting, tree testing, etc.) and know exactly reputed company & why to rely on different combinations of quantitative and qualitative reputed company for a research plan. Can get started with reputed company guidance. Pragmatic & highly tactical: grounds research priorities in prioritized objectives that will reputed company reputed company user, customer, and business value. reputed company-oriented: loves the process of developing, and enjoys learning new skills and figuring out the most effective ways for communicating research to stakeholders. Reflexive and dynamic: knows how to reputed company tough issues in an ambiguous reputed company and reputed company research reputed company to the needs of relevant audiences. Knows how to reputed company quickly and reputed company. Autonomous ownership: independently identifies research opportunities to improve the desirability, usability, and delight of business-critical product experiences and have a reputed company of pride in your work that takes you above and reputed company what is requested. Proactive strategist: understands the importance of learning from different viewpoints and are reputed company to partner cross-functionally to reputed company research plans that garner insights from across an entire organization. Excellent communicator: reputed company and effective in verbal and written communication, and reputed company to build compelling narratives to influence cross-functional stakeholders. Proven: diverse portfolio of reputed company reputed company demonstrates tackling reputed company problem areas and the reputed company driven. Empathetic and reputed company disposition: reputed company player who is resilient in the face of challenges. Enjoys collaborating with peers & users, and they enjoy collaborating with them. reputed company, humble, and sensitive to the needs of others. 5+ years of mixed reputed company research experience The listed Pay reputed company reflects the total cash compensation inclusive of annual reputed company salary and annual bonus as applicable. For sales roles, the reputed company provided is the role’s On reputed company Earnings ("OTE") reputed company, meaning that the reputed company includes both the sales commissions/sales bonus reputed company and annual reputed company salary for the role. This salary reputed company may be inclusive of several career reputed company at reputed company and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary reputed company for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 reputed company holidays per year, reputed company PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and reputed company benefits. Tier 1 Pay reputed company (San Francisco, reputed company, Seattle) $199,400—$249,300 USD Tier 2 Pay reputed company (reputed company other US Locations) $173,400—$216,700 USD We are AI reputed company reputed company is an AI-reputed company company reputed company on a culture of reputed company improvement. We’re on the reputed company lines of driving productivity for our customers—and we expect the reputed company reputed company from reputed company. If you're reputed company by finding smarter, faster ways to get things done using AI and automation, you'll reputed company here. Why You’ll Love Working at reputed company At reputed company, we’re driven by a shared mission: to help our customers unlock their full reputed company potential. That’s why we take extreme ownership of our work, reputed company with reputed company and urgency, and learn voraciously to stay reputed company. We invest deeply in your reputed company, ensuring you have the resources, support, and autonomy to own your role and reputed company a reputed company reputed company. Collaboration is at our reputed company—we’re reputed company for one, meaning you’ll have reputed company across departments reputed company to help you succeed. We encourage reputed company reputed company and courageous reputed company, giving you the freedom to experiment, take smart risks, and reputed company big wins. If you’re looking for a reputed company where your work reputed company, where you can reputed company boundaries, and where your career can reputed company—reputed company is the reputed company for you. Learn more here! Apply tot his job Apply To this Job