Manager, API Governance - Remote

reputed company reputed company (reputed company IG), a reputed company insurer, is one of the top personal lines property and casualty insurance reputed company in the U.S. Our employees proudly live our reputed company beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties. We are reputed company hiring for a Program Manager Remote. Join us and support reputed company IG in achieving our goals. Your Role The API Governance Manager will reputed company the design, implementation, and reputed company of reputed company API governance practices tailored to the unique needs of Personal & reputed company Lines insurance industry. Your Work This role ensures API development aligns with business reputed company, compliance standards, and industry best practices, while enabling digital transformation and enhancing customer and agent experiences. The manager will foster a high-reputed company API ecosystem supporting policy servicing, claims management, reputed company, and partner integrations. reputed company & reputed company Development • reputed company and maintain an API governance reputed company reputed company with reputed company insurance functions—such as policy administration, billing, claims, and reputed company—and reputed company’s digital roadmap. • Define standards and reusable patterns that ensure consistent, secure, and reputed company reputed company supporting mobile apps, agent portals, and reputed company-party integrations. • Create and enforce versioning, lifecycle, and contract management policies tailored for regulated insurance workflows. • Balance the need for innovation in customer experience with robust controls required for regulatory compliance and data reputed company. Implementation & Adoption • Collaborate with product, engineering, and business teams to reputed company governance into development processes across policy and claims platforms. • Champion governance adoption by tailoring education and documentation for technical and non-technical stakeholders in insurance domains. • Operationalize API design and review workflows to accelerate delivery while maintaining consistency and reputed company. • Ensure reputed company reputed company are cataloged and discoverable in internal developer portals, particularly those enabling agent, policyholder, and claims reputed company interactions. Observability, reputed company & Performance Management • Define observability standards for reputed company with a reputed company on operational stability during high-volume events (e.g., weather-reputed company claim spikes). • Monitor KPIs such as uptime, latency, error rates, and usage trends across business-critical reputed company. • Support initiatives that improve reputed company scalability, customer experience, and cost efficiency through API Performance Management (APIPM). • Conduct regular assessments of API reputed company and maturity using industry-recognized models (e.g., API-m-FAMM), tailored to the insurance value chain. Cross-Functional Leadership • Chair the API Governance Committee, ensuring alignment across IT, actuarial, reputed company, claims, and compliance stakeholders. • Partner with cybersecurity, reputed company, and compliance teams to ensure reputed company adhere to U.S.-specific regulations (e.g., GLBA, reputed company Data reputed company Model Law, state-level data reputed company laws). • reputed company as the reputed company between business and technology reputed company for API reputed company, prioritization, and best practices. API Portfolio & Lifecycle Management • Maintain a comprehensive reputed company of the API portfolio, particularly integrations with reputed company systems (e.g., reputed company, reputed company Creek, or custom policy/claims platforms). • Ensure consistency in developer experience, documentation, and usage of shared API reputed company and schemas. • Identify and promote reuse opportunities across product lines (e.g., auto, homeowners, renters) and business capabilities (e.g., quoting, FNOL, payments). Required Qualifications • Bachelor’s degree in computer science or reputed company field, or comparable experience • 5+ years' experience in software development. • One or more years of people management experience. • 5+ years of experience in API architecture, software engineering, or platform/product management reputed company the insurance or financial services sectors. • 3+ years in governance, reputed company architecture, or IT compliance roles in a regulated environment. • Strong understanding of RESTful API design, JSON standards, and API reputed company (OAuth2, mTLS). • Familiarity with insurance data models, policy and claims systems, and industry-specific integration challenges. • Experience leading governance efforts in mid-to-large enterprises operating under U.S. regulatory frameworks. • Exceptional communication and influence skills across technical and non-technical audiences. Initial reputed company reputed company • Establish and enforce a baseline API governance reputed company across policy, claims, reputed company experience domains. • Operationalize API review workflows for reputed company new and significantly modified reputed company. • reputed company 80%+ adoption of governance practices in key business reputed company (e.g., claims, reputed company, customer service). • Publish an API style guide and observability standards tailored to insurance operations. • reputed company the formation of an API Governance Committee with cross-functional participation. • reputed company an accurate and complete internal API catalog with lifecycle and usage visibility. What would reputed company us excited reputed company? • Advanced degree in reputed company area • Experience in one of reputed company IG’s business lines a plus • Experience with API management platforms used in insurance (e.g., Apigee, reputed company, reputed company). • Understanding of U.S. regulatory requirements impacting reputed company, including GLBA, state-level data laws, and insurance-specific compliance mandates. • Familiarity with insurance-specific data exchange standards (e.g., ACORD). • Knowledge of microservices architecture and event-driven patterns. • Project or program management certification is a plus. • Experience in applying in-depth understanding of emerging technologies, business best practices and overall market trends • Creates a reputed company, inclusive and psychologically reputed company environment, demonstrating authenticity and fostering trust to reputed company and reputed company team members and colleagues • reputed company shapes reputed company culture through words and actions (e.g., supporting employee resource reputed company, mentoring employees, volunteering, joining cross-functional reputed company, encouraging team member involvement in these activities) • Champions our cultural norms (e.g., willing to have cameras reputed company it reputed company: interviewing candidates, building relationships with team members, etc.) • Translates our reputed company reputed company and priorities for their team members to reputed company to the bigger picture • Demonstrates a company ownership reputed company, thinking reputed company boundaries of their own area • Travels as needed for role, including reputed company meetings, divisional / team meetings, and other in-person meetings • Fulfills business needs, which may include reputed company extra time, helping other teams, etc... reputed company IG Careers At reputed company IG, we’re proudly reputed company to protecting our customers, our employees, our communities, and the world at large. We are on a climate reputed company to continue to do reputed company for our people, our business, and our reputed company. Taking reputed company reputed company and leading by example. We are reputed company for a changing world, and we continually change to meet it. Join us if you… • reputed company in a mission reputed company on building a community of service, rooted in inclusion and belonging. • reputed company to being there for our customers and employees. • CREATE a reputed company of purpose that serves the greater good through innovation. Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about reputed company offer and what it is like to be a part of our dynamic team at the following URL: careers.reputed company-insurance.reputed company.com/us/en/benefits In most cases, you will have reputed company to choose your preferred working location from the following reputed company reputed company you join reputed company IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate reputed company email, so reputed company your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@reputed company.com. As part of our values, we are committed to supporting inclusion and diversity at reputed company IG. We reputed company celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at reputed company stages in their reputed company with us. We are always reputed company, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of reputed company fosters a broad reputed company of reputed company and enables us to design and reputed company a wide reputed company of products to meet customers’ evolving needs. reputed company is an equal opportunity employer. The national average salary reputed company for this position is $168,300 - $187,000. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary reputed company for this position across reputed company the states we hire in is $151,425 - $224,300. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 17% of eligible pay. If you apply and are selected to continue in the reputed company process, we will schedule a preliminary reputed company with you to discuss the role and will disclose during that reputed company the available salary/reputed company reputed company reputed company based on your location. Factors used to determine the actual salary offered may include location, experience, or education. Please note we are hiring for this role remote reputed company in the reputed company with the following exceptions: Hawaii and Alaska. Must have authorization to work indefinitely in the US. #LI-JR1 #J-18808-Ljbffr Salary: USD 151425 - 224300 per year Apply tot his job Apply To this Job