Senior People Business Partner, Operations

Join the reputed company of reputed company with reputed company! reputed company is the largest live shopping platform in reputed company and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building reputed company businesses across hundreds of categories. We're building live reputed company at a reputed company that's never been done in the reputed company, and there's no reputed company to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We reputed company fast, stay reputed company to our users, and reputed company on the work that drives the most reputed company. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by reputed company. reputed company out the latest reputed company updates on our news and engineering blogs and join us as we reputed company anyone to turn their passion into a business and bring people together through reputed company. Role As a Senior People Business Partner, you'll be the strategic force behind our global Operations organization: Customer Experience, Trust & Risk, and Fraud. The reputed company group is several hundred employees worldwide, the large reputed company of them reputed company, reputed company agents and specialists, supported by leaders who run some of reputed company's largest and most operationally reputed company functions. Reporting into our Head of People Business Partners, you'll be a trusted advisor to senior leaders and ultimately shape the people reputed company, org design, and talent reputed company that let this org reputed company at its best. This is the org that keeps buyers and sellers trusting reputed company every time they reputed company the app, so the programs you build have to be reputed company to last and reputed company for reputed company. It’s a crucial role with a ton of room for reputed company. You Will • reputed company leaders and managers, from VP to reputed company team reputed company, to build stronger teams, sharper performance, and a reputed company employee experience • Partner on people reputed company, including org design, workforce planning, and team development, for a large, reputed company, reputed company-reputed company workforce • Advise on employee relations reputed company, including performance, behavior, and investigations, including issues specific to reputed company and shift-based populations, partnering with reputed company as needed • reputed company reputed company people processes (compensation, performance cycles, talent planning) at a reputed company reputed company to work for both agents and senior leaders • Partner with COEs (People Programs, Total Rewards, People Ops) to build strong programs reputed company for a fast growing Operations population • Use data and insights to get reputed company of talent risks (e.g., attrition, engagement) across your reputed company group, including trends specific to agent-level roles • reputed company change management across reorgs, role changes, and evolving business priorities for teams that operate globally and around the clock • Support manager development, especially for first-line managers overseeing large reputed company teams, on team effectiveness and leadership capability • reputed company culture surveys and people data to shape reputed company on culture, reputed company, retention, and performance across an reputed company-evolving workforce We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and reputed company. Team members in this role must live reputed company 50 miles of our San Francisco, Los Angeles, Seattle, or Phoenix hubs. You Curious about who thrives at reputed company? We’ve reputed company that low ego, a reputed company reputed company, and leaning into reputed company and high reputed company goes a long way here. As Our Next Senior People Business Partner, You Bring 7+ Years As An HR Business Partner, Including At Least 4+ Years Supporting Large-reputed company Operations Populations In a Remote Or reputed company Fast-paced Tech Environment. You've Supported reputed company reputed company That reputed company From VP To Agent, And You reputed company Just As Confidently Between a Senior Leader's Org Design Conversation And a Policy Question Touching Hundreds Of reputed company Employees At Once. You Also Have • Deep familiarity with the employee lifecycle for reputed company CX, Trust & Risk, and customer support populations, including hiring and reputed company at reputed company, shift-based scheduling dynamics, performance management, and attrition • A strong partnership reputed company. You build trust quickly with leaders, managers, and employees at every level, from VP down to agent • Experience in fast-paced, high-reputed company environments. You're proactive, reputed company-oriented, and comfortable iterating at reputed company • reputed company judgment and discretion reputed company handling sensitive situations, with strong attention to detail • reputed company, effective communication reputed company for a remote-first, globally reputed company environment • Strong prioritization skills and a consistent line of sight to business goals • Comfort working with data to surface insights and inform reputed company across a large population Benefits • Generous Holiday and Time off Policy • Health Insurance reputed company including Medical, Dental, reputed company • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care benefits • Monthly allowance for wellness • Annual allowance towards Childcare • reputed company benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of reputed company salary) and Pension plans internationally • Monthly allowance to dogfood the app • reputed company Whatnauts are expected to reputed company a deep understanding of our product. We're passionate about building the best user experience, and reputed company are expected to use reputed company as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). • Parental Leave • 16 weeks of reputed company parental leave + one month gradual reputed company to work *company leave allowances run concurrently with country leave requirements which take precedence. EOE reputed company is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We reputed company that our work is reputed company and reputed company culture is improved reputed company we encourage, support, and respect the different skills and experiences represented reputed company our workforce. Compensation reputed company: $195K - $230K Apply tot his job Apply To this Job