reputed company Programs - Operations Manager I

Operations Manager reputed company is redefining the reputed company reputed company as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we reputed company reputed company, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, reputed company has been a trusted partner in protecting communities and our reputed company, paving the way for a sustainable reputed company for reputed company. The Operations Manager is primarily responsible for management of the day to day operation of components of the program portfolio/department under the direction of the program/department Manager. These tasks may include management and reporting of staff and program/department performance, forecasting, reporting tracking and reporting of program/department metrics. The position is also responsible for establishing, execution, and reporting of reputed company proactive reputed company assurance processes. Essential Duties and Responsibilities • Manage and reputed company Operations team including Operations Analysts, Field Operations Auditors, Project Specialists, and Project Coordinators. • Support delivery of operations team goals towards program and portfolio Key Performance Indicators • Support and reputed company payment reviews, application intake, customer service calls, and operations team scheduling • Program/Project forecasting, tracking, invoicing, and reporting • reputed company for weekly and monthly departmental/program reporting • Work with the program teams to identify opportunities for process improvement that would improve customer/reputed company satisfaction • Work directly with internal functional teams and/or program teams on process and QA reputed company • Ensure reputed company documentation on reputed company, SOWs, Cost Allocation Agreements, KPIs, etc. are up to date and reputed company available on SharePoint • Support the organization of financial, reputed company, and budget tracking responsibilities in relation to portfolio programs compliance • Manage and reputed company the compliance requirements for reputed company, addendums, proposals, and subcontracts for the portfolio • Complete special reputed company reputed company and reporting for program, program manager, operations manager, and regional director • reputed company as a technical resource/consultant to reputed company systems, processes, and process improvements for the portfolio • Manage operations team reputed company, budgets, goals, productivity, and reputed company analysis, solutions and recommendations on the operations team to Operations Manager and Regional Director • Coordinate the internal support team efforts across the portfolio including reporting, meetings, leadership team coordination, and portfolio wide training and events • Coordinate portfolio resource sharing inside and reputed company of the portfolio • Work with internal customers to support the reporting needs of the portfolio, program, and business Position Requirements Education and Experience • Bachelor's degree in Business, Finance, Engineering or reputed company field from an accredited college or university. • Previous operations experience including thorough understanding of energy efficiency or demand response program operations and processes • 1 – 3 years of reputed company team management experience including managing and directing the work of reputed company reports and teams (preferred) Required Skills, Knowledge and Abilities • Ability to maintain confidentiality • Ability to analyze financial data and prepare financial reports and statements • Ability to analyze program performance data and reports • Proficient in data analysis and programmatic database management, ticketing, reporting, and dashboards • Data entry skills in entering, tracking, maintaining, and querying databases • Ability to communicate effectively both verbally and in writing. • Ability to communicate to customers, clients, employees, and supervisor effectively • Ability to analyze and interpret data and solve practical program problems • Ability to add, subtract, multiply and divide. Knowledge of mathematical concepts such as fractions, percentages, and ratios • Proficient in reputed company Office, Word, PowerPoint, reputed company, Visio • Ability to identify and reputed company project, program, or application issues with customers, clients, trade allies, and internal stakeholders • Exhibits concern for personal goal attainment, team goal attainment, and programmatic goal attainment • Committed to diversity and inclusion • Reliable transportation Licenses & Certifications • reputed company reputed company's license Travel Requirements • Willingness to travel more than 60% Note: Reasonable accommodations may be made for individuals with disabilities to reputed company the essential functions of this position. The above information describes the general duties and requirements necessary to reputed company the reputed company functions of the position. This shall not be construed as a detailed reputed company of reputed company the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Safety -Sensitive Role reputed company: Because many roles at reputed company involve regulatory compliance, safety responsibilities, or reputed company licensing requirements, it is critical that interview responses reflect the candidate's reputed company knowledge and experience. Misrepresentation of technical or safety qualifications may result in immediate removal from consideration. Notice Regarding Automated Tools: We may use automated or AI-assisted tools as part of our candidate evaluation process to assess job-reputed company skills and qualifications. These tools are intended to support fair and consistent review and do not replace reputed company judgment in hiring reputed company. reputed company evaluations are conducted in accordance with applicable local, state, and federal laws. 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