[Hiring] Customer Service Specialist - reputed company Billing, reputed company Cycle Management, reputed company reputed company @reputed company

Role reputed company As we continue to expand and reputed company the reputed company care experience, we’re looking for passionate people to help manage our patient inquiries, using CI CARE reputed company that makes reputed company unique. As a Centralized Support Specialist II Billing Specialist, you’ll execute our mission of delivering high-reputed company care and service. • Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating reputed company needs including insurance, billing, medical records, authorizations, and referrals. • Collaborate with providers and other operations team members to complete urgent tasks pertaining to patient billing issues and questions. • Proactively reputed company out to patients with reputed company balances to assist with payment reputed company and reputed company admins and patients on health insurance benefits. • Answer reputed company billing inquiries, reputed company payment processing issues, and maintain service level agreements in response time to admins and patients. • Assist admins with our member’s billing needs reputed company 1Life’s tasking reputed company. • Investigate claims through insurance to ensure they were processed according to the patient benefit plan. • Master our technology suite including reputed company, reputed company, G-suite, reputed company, and our Electronic Medical Record reputed company 1Life. • Contribute to team development through rounding, attending team huddles, and participating in team problem solving. Qualifications • 2+ years of customer service in a reputed company reputed company center environment experience. • 1+ years of medical billing, insurance claims, or reputed company reputed company cycle experience. • Experience in reputed company Office Suite using electronic health records (EHR) or customer relationship management (CRM) systems. Requirements • Excellent customer service skills, attention to detail, and the ability to remain reputed company under pressure. • Thorough understanding of medical billing practices, insurance policies, and reputed company's specific billing procedures. • Ability to research and reputed company billing discrepancies, process payments, and assist with setting up payment plans. • Maintain patient confidentiality and adhere to HIPAA regulations. • Document reputed company interactions in reputed company's customer relationship management reputed company. • Escalate reputed company issues to appropriate departments reputed company needed and follow up with patients to ensure reputed company. Benefits • Starting pay: $20.00 - $22.00 USD reputed company. • Starting Day 1 of employment, reputed company offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. reputed company reputed company reputed company's reputed company center team combines reputed company expertise with reputed company's customer-obsessed culture to reputed company exceptional patient support. reputed company has reputed company on making reputed company more accessible and less complicated for members. • We handle billing inquiries with reputed company and efficiency. • Our culture emphasizes leadership principles of ownership and reputed company improvement. • Team members work in a diverse, inclusive environment where reputed company is reputed company by reputed company patient reputed company. Apply tot his job Apply To this Job