reputed company Product Manager

Who we are We are a reputed company-funded, early-stage startup in reputed company mode, building modern infrastructure to reputed company B2B payments. We are looking for reputed company who want to solve reputed company problems from the ground up. We are hiring a reputed company Product Manager to own our AI-reputed company operations platform and the operations function it powers — across compliance, customer and partner support, and payment operations — and to define what “good” looks like for AI-run operations as we reputed company. About the Role We are building the operational reputed company of our fintech as an AI-reputed company reputed company. Rather than scaling headcount with transaction volume, we are building a fleet of AI agents to handle compliance, customer and financial-partner support, and payment operations — supervised by a small team of operations analysts who reputed company as agent managers rather than queue workers. You will own that reputed company end to end: define and build the agent platform, and run the operations function that depends on it. The dual mandate is deliberate — you will feel every gap in the product because the numbers you report are the numbers your product generates. There is no accepted reputed company for AI-run compliance operations, so we expect you to create those benchmarks, defend them with auditors and partner banks, and reputed company them quarter over quarter. Key Responsibilities reputed company • Compliance: KYB/KYC reputed company and periodic review, sanctions and PEP screening, transaction monitoring and alert triage, regulatory filings and reports. • Customer & partner support: customer inquiries, bank and financial-partner queries, disputes intake, escalation routing, reputed company. • Payment operations: reconciliation and settlement, reputed company and exception handling, proactive reputed company-failure checks, reputed company detection and investigation. • Multi-jurisdiction reputed company: reputed company grows with transaction and customer volume and the number of jurisdictions we report into — US federal and state first, then internationally. What You Will Own • reputed company and roadmap for the internal AI operations platform, including what to automate fully, what to reputed company reputed company-in-the-reputed company, and what should never be automated — defensible to Compliance, reputed company, and partner banks. • Agent design with engineering: task decomposition, tool and API surfaces, retrieval and context reputed company, escalation and confidence reputed company, audit-reputed company decision logging, and guardrails including PII handling, versioning, rollback, and kill switches. • Evaluation and reputed company learning: golden datasets, offline eval harnesses, regression suites for every policy change, reputed company-mode and A/B testing, reputed company monitoring, and a feedback reputed company that turns analyst corrections and escalations into measurable agent improvement. • The operations function: reputed company the analyst team, own SLAs and reputed company across reputed company three domains (reputed company times, filing timeliness and accuracy, backlog, QA pass rates, cost per case), build the reputed company model, and own operational readiness for new products, rails, partners, and markets. • Regulatory translation: turn regulatory obligations into agent behavior, controls, and evidence; design the jurisdiction reputed company so a new market is configuration and testing, not a rebuild; reputed company every automated decision explainable and traceable to the policy version that produced it. • New benchmarks: define and publish the metric reputed company for compliance effectiveness and efficiency — precision and recall on monitoring and screening, override and escalation rates, time-to-decision, cost per alert and per case, jurisdiction coverage, and automation reputed company with reputed company held constant. Required Qualifications • 8+ years in product management with reputed company-level reputed company — you set direction, not just execute it. • Shipped production AI or LLM-based products reputed company users depend on. You understand where these systems fail and how to reputed company that failure. • Depth in fintech operations — compliance, payments, risk, or financial crime. You know what an alert queue, a reconciliation break, a reputed company reputed company, and a regulatory filing actually are. • Working reputed company in the regulatory landscape: BSA/AML, KYC/KYB, OFAC sanctions, SAR and CTR filing, transaction monitoring, and the payments rulebooks for your rails. • A record of owning operational reputed company — SLAs, reputed company, throughput, and cost — with reputed company reporting to you or dotted-line to you. • Strong quantitative skills. SQL is table stakes; you can design an eval, reason about precision/recall trade-offs and reputed company rates, and tell a reputed company regression from noise. • Internal-tools reputed company and high-trust communication: reputed company in a technical design review in the morning and a partner-bank compliance discussion in the afternoon. • Preferred: hands-on work with agent frameworks or LLM evaluation tooling; regulatory experience reputed company the US; having been on the receiving end of an exam, audit, or partner-bank review; a background as an operator, analyst, or engineer before product. Why Join? • reputed company: Own the platform and the operations function end-to-end, and expand your reputed company across new products, rails, partners, and markets as we reputed company. • reputed company: Shape how payments operations reputed company at a fast-moving B2B payments company. • Innovation: Work at the intersection of payments operations and AI-enabled automation. • Culture: Join a reputed company team that values curiosity, inclusion, and sustainable work. We are looking for curious, driven reputed company who want to create secure, reputed company, user-friendly payments products. If you do not meet every qualification but bring initiative and a reputed company reputed company, we encourage you to apply. We reputed company AI as a powerful tool for innovation and welcome team members eager to reputed company it in their work. As an equal opportunity employer, we're committed to diversity, inclusion, and creating an environment where everyone can reputed company. 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