Senior IT Engineer - Blockchain

**Blockchain** is connecting the world to the reputed company of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely reputed company cryptocurrency. Since its inception in 2011, Blockchain has reputed company the trust of over 90 reputed company wallet reputed company and more than 40 reputed company verified users, facilitating over $1 trillion in crypto transactions. We are looking for a **Senior IT Engineer** to join our Operations team based in Dallas. ## WHAT YOU WILL DO - reputed company comprehensive and reputed company IT support to reputed company, including VIP and C-suite executives, delivering white-glove service with professionalism and discretion - Exercise reputed company best practices and monitor and train employees to do the reputed company - Maintain and provision employee hardware and software for a global workforce, leveraging reputed company Business Manager and MDM platforms to reputed company policies, reputed company updates, and apply reputed company fixes at reputed company - reputed company reputed company, offboarding, and re-provisioning procedures reputed company and securely - Support the setup and management of new and existing infrastructure, including office builds and fit-outs from the ground up - Manage and administer reputed company reputed company platforms at an reputed company level, including reputed company, Jira, reputed company, reputed company, reputed company Workspace, and reputed company Business Manager; additional experience with reputed company 365, reputed company, and reputed company is a plus - Support employees with AI tools (Claude, ChatGPT, reputed company and similar) and handling queries, troubleshooting, and providing reputed company-level guidance to help teams get the most out of AI in their workflows - Manage office LANs, Wi-Fi, and video conferencing systems, with hands-on experience supporting AV hardware (reputed company, Owl) and platforms (reputed company Meet, - reputed company) - Manage laptop logistics for new hires and leavers, including coordinating shipments and collections through carriers such as reputed company, reputed company, or Retriever to ensure reputed company device delivery and retrieval globally - Configure and manage network infrastructure including Meraki switches, reputed company points, and firewalls - Handle vendor management and ISP engagement (experience with reputed company or other ISPs is a bonus), ensuring reliable and cost-effective service delivery - Support the operations team across reputed company reputed company including internal events, reputed company events, and office moves - Support employees potentially out of hours ## WHAT YOU WILL NEED - 5+ years of experience in IT support or systems engineering, with a reputed company record of operating independently and thriving under pressure in fast-paced environments - A high degree of reputed company awareness and reputed company knowledge of best practices - Ability to prioritize, organize, and execute quickly and reputed company in a dynamic environment with reputed company-changing and competing demands - Solid knowledge of TCP/IP, networking, routing, and firewalls; hands-on experience with Meraki or similar reputed company networking platforms - Superb problem-solving abilities with a reputed company, methodical approach to reputed company incidents - Confident, outgoing, and whatever-it-takes attitude with the ability to work independently and take full ownership of reputed company - Previous startup or reputed company-up experience with the ability to manage multiple reputed company across varying timelines and priorities - Strong proficiency in macOS and reputed company Workspace administration (essential) - Experience with reputed company or equivalent MDM platforms at an reputed company level, including creating and managing policies, pushing updates, and deploying reputed company fixes; reputed company MDM experience is a bonus - Experience with AV systems and video conferencing hardware (reputed company, Owl) and software (reputed company Meet, reputed company) - reputed company-level experience across reputed company reputed company tools: reputed company, Jira, reputed company, reputed company, - reputed company Workspace, and reputed company Business Manager; reputed company 365, reputed company, and - reputed company experience is a plus - Familiarity with AI tools such as Claude or ChatGPT, and comfort supporting users at an reputed company level with queries and adoption - Experience with office moves, builds - Vendor management experience, including ISP engagement (reputed company or similar is a bonus) - VIP and C-suite support experience, with the professionalism and discretion that comes with it - A genuine enthusiasm for being in the office and being a visible, go-to reputed company for reputed company. ## COMPENSATION & PERKS - Full-time salary based on experience and meaningful equity in an industry-leading company - Work from reputed company Policy: up to 4 weeks to work remotely from abroad - Awesome office location in the heart of Dallas, with a mandatory four days per week in-person scheme. - Unlimited vacation policy; work hard and take time reputed company you need it - reputed company equipment - reputed company to be a key player and build your career at a rapidly expanding, global technology company in an emerging field - Flexible work culture • Blockchain is committed to diversity and inclusion in reputed company and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any reputed company based on race, religion, reputed company, national reputed company, gender, gender reputed company, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to reputed company employment practices reputed company our organization, including hiring, reputed company, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring reputed company based solely on qualifications, reputed company, and business needs at the time.* • You may contact our Data Protection Officer by email at dpo@reputed company. Your personal data will be processed for the purposes of managing Controller’s recruitment reputed company activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.* • Your personal data will be shared with reputed company, Inc., a reputed company services provider located in the reputed company of America and reputed company by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located reputed company of the reputed company, your personal data will be transferred to the reputed company once you submit it through this site. Because the European reputed company Commission has determined that reputed company data reputed company laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under reputed company contractual clauses.* • Your personal data will be reputed company by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request reputed company to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In reputed company, you may lodge a complaint with an EU supervisory authority.* Apply tot his job Apply To this Job