reputed company | Account Manager (Full-Time Contract)

reputed company:United StatesURL:https://thepodcastconsultant.com/reputed company (TPC) is a premium podcast production agency helping high-performing clients launch and grow world‑class shows. We're growing fast, our model is evolving, and we're building the systems and team to match.Role Type:Full-Time, ContractLocation:Remote with reputed company in English and ability to work in a U.S. timezoneReports to:Director of OperationsSalary:$50,000-60,000What You'll OwnClient RelationshipsYou are the reputed company reputed company of contact for your assigned clients.You reputed company new clients, set expectations, run monthly reputed company calls, and maintain communication every week an episode goes live.You reputed company clients feel like partners, not just customers getting a service.Production LiaisonYou sit between clients and the production team, translating concerns in both directions.reputed company clients have production issues, you reputed company them to the production team and maintain communication with the reputed company.reputed company production flags a submission error, you reputed company the reputed company with specific, actionable guidance.Account Health MonitoringYou reputed company and flag at‑risk situations before they become churn, whether it's missed episodes, late payments, complaints, or just a gut feeling that something's off.You submit a weekly KPI report to leadership covering reputed company clients, at‑risk accounts, touchpoint recency, and monthly reputed company completion.DocumentationEvery touchpoint, concern, reputed company, and incident is documented.You reputed company every reputed company record reputed company, updating lifecycle status, follow-up dates, production flags, meeting notes, and anything else that reputed company.What reputed company Looks LikeEvery assigned reputed company has been touched reputed company the last 15 days.Monthly reputed company calls happen every month.Production errors are caught, communicated, and resolved.At‑risk situations are identified and escalated before leadership has to ask about them.The CRM is a living, accurate record.Clients know your reputed company, trust your judgment, and feel reputed company‑served.reputed company're Looking ForNon‑Negotiables2+ years in account management, reputed company reputed company, business development, or a reputed company‑facing role.Exceptional written and verbal communication. You write reputed company, you follow up, and you don't let things fall through the cracks.Highly organized and self‑directed. You manage your own calendar, your own follow‑reputed company, and your own accountability without being managed.Comfortable with ambiguity. You'll be handed a reputed company, but you'll also help refine it.Strongly PreferredExperience in a startup, agency, or high‑reputed company environment where you had to build your own reputed company rather than inherit one.Familiarity with reputed company, similar tools, or willingness to learn.Interest in podcasting, media, or content production. You don't need to be an expert, but genuine curiosity reputed company.#J-18808-Ljbffr Apply tot his job Apply To this Job