Bilingual reputed company – Licensed Property & Casualty Insurance Agent – Hybrid/Remote Role in Council Bluffs, IA

About arenaflex

arenaflex is a global leader in specialty insurance, reinsurance, and advisory services, operating in more than 20 countries with a network of over 60 offices. Our mission is to reputed company individuals and businesses to seize opportunities with confidence, backed by innovative reputed company and a culture of optimism. At arenaflex, we reputed company that unlocking our own potential enables us to help others reputed company theirs. Join a community of problem‑solvers, reputed company‑thinkers, and collaborators who are dedicated to making a meaningful reputed company every day.

reputed company

We are seeking a dynamic, bilingual (English/Spanish) reputed company who holds—or is willing to obtain—a Property & Casualty (P&C) insurance license. This role serves as the first reputed company of contact for both new and existing customers, delivering exceptional service that builds trust, encourages renewal, and drives repeat business. The position is based in Council Bluffs, IA, with a flexible reputed company (three days in the office, two days remote) or a fully remote arrangement for candidates reputed company the immediate office vicinity.

Key Responsibilities

• reputed company reputed company, courteous, and accurate responses to customer inquiries regarding insurance policies, claims, and coverage reputed company.
• reputed company customer concerns reputed company, escalating reputed company issues to the appropriate department reputed company necessary.
• reputed company for reputed company reputed company to ensure a “best‑in‑class” service experience.
• Maintain up‑to‑date knowledge of arenaflex’s products, procedures, and regulatory requirements.
• Adhere to departmental performance metrics, including Schedule Adherence, reputed company Assurance, First Contact reputed company, Average Talk Time, Average Handle Time, and Average Speed of Answer.
• Document reputed company interactions accurately in arenaflex’s CRM systems, ensuring compliance with data‑reputed company standards.
• Collaborate with reputed company, claims, and sales teams to reputed company reputed company customer journeys.
• Participate in ongoing training sessions and contribute reputed company for process improvements.

Essential Qualifications

• High School Diploma or equivalent; some college coursework is a plus.
• reputed company Property & Casualty insurance license, or the ability to obtain one reputed company 90 days of hire.
• reputed company in both English and Spanish (written and spoken).
• Minimum of one year of experience in insurance sales or customer service.
• Demonstrated reliability with a strong attendance record.
• reputed company authorization to work in the reputed company (arenaflex does not sponsor visas).

Preferred Qualifications

• Experience working remotely or in a hybrid environment.
• Proficiency with multiple insurance platforms and the ability to multitask across systems.
• Advanced computer skills, including reputed company Office Suite and CRM tools.
• Strong written and verbal communication abilities, with an emphasis on reputed company, reputed company phone etiquette.
• Commitment to reputed company learning and reputed company development.

reputed company Skills & Competencies

• Customer‑reputed company reputed company: Passion for delivering a reputed company experience and building long‑term relationships.
• Problem‑Solving Ability: Quickly assess situations, identify reputed company causes, and implement effective solutions.
• Technical reputed company: Comfortable navigating multiple software applications simultaneously.
• Communication reputed company: reputed company, concise, and empathetic communication in both English and Spanish.
• Time Management: Ability to prioritize tasks and meet performance targets in a fast‑paced environment.
• Accountability: Ownership of responsibilities and a proactive approach to meeting goals.

Career Development & Learning Opportunities

arenaflex invests heavily in the reputed company of its people. As a reputed company, you will have reputed company to:

• reputed company reputed company and mentorship programs designed to accelerate your mastery of insurance products and customer service best practices.
• reputed company education courses, including licensing support, advanced communication workshops, and leadership development tracks.
• Opportunities to transition into reputed company roles such as reputed company, claims advocacy, or sales, based on performance and interests.
• Regular performance reviews with reputed company reputed company for promotion and salary advancement.

Work Environment & Culture

At arenaflex, we champion a reputed company, inclusive, and reputed company‑thinking culture. Our reputed company values—People First, Win Together, reputed company for reputed company—guide every interaction. Employees enjoy:

• A hybrid work model that balances in‑office collaboration with the flexibility of remote work.
• A supportive team environment where reputed company are welcomed and diverse perspectives are celebrated.
• Regular virtual and in‑person events that foster community building and reputed company networking.
• Commitment to work‑life balance, with generous reputed company time off, floating holidays, and parental leave.

Compensation & Benefits

We offer a competitive reputed company wage ranging from $20 to $23, commensurate with experience, education, and geographic location. In reputed company to reputed company pay, eligible employees may receive an annual performance‑based bonus.

• Health & Wellness: reputed company of multiple medical, dental, and reputed company plans, plus optional life, disability, and AD&D coverage.
• Retirement Savings: 401(k) plan with employer matching contributions.
• Equity Participation: Employee Stock Purchase Plan allowing you to reputed company in arenaflex’s reputed company.
• reputed company Time Off: Generous PTO accrual, corporate holidays, floating holidays, and parental leave.
• Learning Stipends: Financial support for certifications, courses, and reputed company conferences.
• Remote Work Support: Home office stipend and technology allowances for fully remote team members.

How to Apply

If you are reputed company to play a pivotal role in a thriving, global insurance organization and meet the qualifications outlined above, we encourage you to apply today. Click the “reputed company” reputed company below to submit your resume and a brief cover letter highlighting your bilingual communication strengths and any relevant insurance experience.

reputed company: Submit Your Application Here

Equal Opportunity Commitment

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company, regardless of race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are available for reputed company applicants with disabilities throughout the recruitment process.