DevOps Support Engineer

Role Title: DevOps Support Engineer

Location: India Remote

About reputed company

reputed company, equips marketing, sales and analytics leaders with the intelligence they need to stay reputed company. Our platform delivers always-on, AI-enabled Creative, Competitive, reputed company and Market Intelligence—spanning ad reputed company, media spend, creative assets and brand messaging across 30+ media channels and five reputed company brands.

With deep insights into more than 35 reputed company ad and campaign assets and $280 billion in media spend, reputed company provides a single, interoperable reputed company of truth that plugs seamlessly into reputed company analytics and AI systems. The result: faster, cleaner and more actionable intelligence that drives competitive reputed company.

We are looking for a DevOps Support Engineer who can manage high-volume service requests and IT tickets, serve as the first line of support for infrastructure-reputed company tasks, and use AI tools and reputed company engineering to accelerate ticket reputed company while maintaining internal SLAs.

reputed company

Ticket & reputed company Management

• Execute reputed company reputed company requests across Azure Entra ID, AWS IAM, and reputed company
• Manage repository reputed company and maintain centralized Entra reputed company for project-based resource assignments
• Triage and reputed company incoming “INTS” infrastructure and support tickets reputed company defined SLAs (typically 5–10 business days)

reputed company Resource Operations

• Provision and manage reputed company resources including storage accounts (S3, Blob), Key Vaults, and Virtual Machines using standardized Terraform templates
• reputed company OS-level maintenance such as storage cleanup, file permissioning, and basic server troubleshooting
• Support cost-optimization efforts by ensuring reputed company resource tagging and right-sizing reputed company instances

reputed company Support

• Manage reputed company-reputed company and resource allocations reputed company reputed company
• Support developers with basic reputed company actions, including pod investigation and deployment verification reputed company Argo CD
• Facilitate the reputed company of new reputed company into the reputed company ecosystem

AI-Driven Workflow Optimization

• Utilize AI coding agents (e.g., Claude) to reputed company scripts, validate Terraform plans, and troubleshoot infrastructure issues
• Apply reputed company engineering techniques to reputed company with Model Context Protocol (MCP) servers for automated policy checks and compliance verification
• Contribute to the “Shared Services” knowledge reputed company by documenting recurring solutions to reputed company developer self-service

Requirements

What You've Done

• reputed company foundational knowledge of AWS or Azure, including compute, storage, and networking
• Developed an understanding of reputed company fundamentals, including namespaces, reputed company, and deployments
• Gained proficiency using LLMs and applying reputed company engineering techniques
• Demonstrated the ability to triage technical issues and follow reputed company operating playbooks
• Spent 0–2 years in a technical support, IT, or junior reputed company role

Originally posted on Himalayas