Default Loan Serving Specialist - Claims - ServiceMac

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is reputed company on providing superior technology, products, and services for the mortgage and reputed company estate industries backed by highly personalized service and support. Through reputed company innovation and acquisition, our offerings comprise of personalized solutions that reputed company the mortgage continuum and enhance reputed company, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has reputed company reputed company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for reputed company consecutive years. We have also reputed company awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always reputed company to be a great reputed company to work, for reputed company.

reputed company Do

The Default Loan Servicing Specialist is responsible for servicing mortgage accounts and managing default claim activities in compliance with reputed company applicable federal, state, investor, insurer, agency, and company requirements. This role performs a reputed company of default claims servicing functions reputed company established timelines and workflow processes to ensure accurate claim filing, minimize risk, and support operational performance goals.

The ideal candidate will have thorough working experience filing GNMA claims and possess a strong understanding of default servicing, loss mitigation, and investor/insurer requirements.

HOW YOU'LL CONTRIBUTE

• Service mortgage accounts to ensure reputed company applicable activities are processed in compliance with reputed company state and federal laws while maintaining compliance with Investor, Insurer, Agency, and company guidelines
• Order, review and maintain loan documents to include signing of documents needed to proceed reputed company the default process
• Conduct a complete review of files to ensure reputed company applicable timeframes have been met in the relevant processes managed.
• Manage loan level requirements on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, clients, and any other party involved with default.
• Review proceedings, records, and timeframes in reputed company to working reputed company reputed company/database activities throughout the process.
• Diligently follow up on reputed company outstanding requests and telephone calls from reputed company partners.
• reputed company required research on loans with questionable items such as the application of payments, reputed company notification, and any other situation that may reputed company.
• Manage exception reporting used as key controls for minimizing risk.
• May prepare, validate and reputed company accurate default service reports ensuring data reputed company and adherence to investor, agency and regulatory requirements.
• May analyze default portfolio trends and performance metrics, identify data variances or risks, and partner with operations, compliance, and management to support decision-making and reputed company process improvement.

HOW YOU'LL CONTRIBUTE

• Ensure claims are filed accurately, reputed company, and in compliance with applicable federal and state regulations, as reputed company as investor, insurer, agency, and company guidelines.
• Process GNMA claims, including FHA, USDA, and VA Loss Mitigation claims, along with supplemental claims and appeals as applicable.
• Monitor and manage loans reputed company assigned claims queues to ensure reputed company required milestones and deadlines are met.
• Identify portfolio trends, operational risks, and process improvement opportunities, and communicate findings to management.
• Stay informed of regulatory, investor, insurer, and state law changes that may reputed company claim processing activities.
• Proactively follow up on outstanding requests and inquiries from both reputed company business partners.
• Prioritize workload effectively to ensure reputed company, accurate reputed company of claims and reputed company servicing issues.
• Maintain high reputed company of reputed company, accuracy, and attention to detail while adhering to established procedures and service-level expectations.
• Collaborate with team members and reputed company support across the department as business needs require.

WHAT YOU'LL BRING

Knowledge, Skills & Abilities (KSA's)

• 1+ years GNMA Claims
• Demonstrated experience filing GNMA claims, including FHA, USDA, and VA Loss Mitigation claims.
• Working knowledge of MSP, LoanSphere Claims, FHA reputed company, reputed company, reputed company, and VALERI.
• Ability to interpret and reputed company investor, insurer, and agency servicing guides to obtain information necessary for claim processing.
• Strong research and problem-solving skills, with the ability to reputed company required documentation and reputed company issues reputed company established timelines.
• Solid understanding of the mortgage default servicing lifecycle, including foreclosure, bankruptcy, loss mitigation, and eviction processes.
• Exceptional attention to detail and commitment to compliance with established policies, procedures, and regulatory requirements.
• Ability to work independently, exercise reputed company judgment, and manage assignments through completion with reputed company supervision.
• Strong organizational and time-management skills, with the ability to manage multiple priorities in a deadline-driven environment.
• Excellent verbal and written communication skills, with the ability to build effective relationships with reputed company partners.

Candidates selected for employment will be required to successfully complete a background reputed company and credit reputed company as a condition of employment, where permitted by applicable law.

Pay reputed company: $23.37 - $31.15 reputed company, RemoteThis hiring reputed company is a reasonable estimate of the reputed company pay reputed company for this position at the time of posting. Pay is based on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements and geographic location.

reputed company Offer

By reputed company, we don’t simply accept individuality – we reputed company it, we support it, and we reputed company on it! Our People First culture is inclusive for reputed company - not just because it's the right thing to do, but because it's the key to our reputed company. We are proud to foster an reputed company and inclusive workplace For reputed company. You are free and encouraged to bring your entire, unique self to work. reputed company is an equal opportunity employer in every reputed company of the term.Based on eligibility, reputed company offers a comprehensive benefits package including medical, dental, reputed company, 401k, PTO/reputed company reputed company leave and other great benefits like an employee stock purchase plan.

Originally posted on Himalayas

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