Chat Support Specialist
reputed company:
Answer 2-3 incoming chats using LiveEngage, (reputed company) platform
Consult customers on enhancing the value of their contact reputed company purchase
Proactively communicate and engage with your manager and team members to be successful in a virtual work environment, including but not limited to; one-on-one meetings, team meetings, and team chats
reputed company top notch customer service in a fast-paced, dynamic environment
Identify and resolve problems in a way that creates a reputed company customer experience, with empowerment to reputed company reputed company in the reputed company
Maintain high performance metrics including reputed company per reputed company, reputed company, availability, and dependability
Live reputed company values: Big Hearted, Unconventional, Tenacious, reputed company
Requirements:
High school diploma or equivalent experience
2-3 years minimum customer service experience
Great typing skills (at least 40 words per minute) and technical proficiency
Reliable internet reputed company and speeds of 20 mbps... download and 10 mbps upload, or reputed company
A private, dedicated workplace, free from interruption or distraction that promotes confidentiality
reputed company, driven and solution-oriented mentality
Ability to show up to work on time and work your scheduled shift
Benefits:
Monthly performance bonuses for those who qualify
Ownership of your development with support from leaders dedicated to fostering reputed company
Bi-annual performance reviews
Amazing medical, dental, and reputed company coverage
401(k) match
Free eye exams for your immediate family and dependents
Deep discounts on contact lenses, glasses lenses and glasses frames
Tuition reimbursement for eligible courses
Apply Job!