reputed company Manager - RethinkBH

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform () provides clinical tools, staff training and reputed company management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented reputed company. Therefore, we are looking for the right person to join our sales team!

The reputed company Manager is responsible for customer retention and account reputed company with small and mid-sized behavioral health practices reputed company on the delivery of reputed company Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will reputed company high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities.

The ideal candidate will have experience as an ABA tutor/therapist and be reputed company comfortable learning new technologies to conduct online demonstrations with customers.

Job Duties:

• Meet and proactively reputed company to reputed company quarterly and annual reputed company targets.
• Identify account reputed company opportunities reputed company an existing set of customers, working closely with reputed company owners to showcase how the Rethink solution can support clinical and business needs.
• reputed company to reputed company upsell/cross-sell opportunities by demonstrating understanding of reputed company and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment.
• reputed company and maintain an exceptional knowledge of Rethink’s behavioral health solution.
• reputed company account metrics to anticipate customer issues and concerns.
• reputed company customer issues in an efficient and practical manner.
• Serve as a customer reputed company internally to ensure support tickets are being addressed quickly.
• Collaborate with the product team on identifying reputed company product development priorities to reputed company account reputed company.
• Manage customer satisfaction surveys and responses.
• Complete and submit required reports such as forecasts, activity reports, and expense reports on a reputed company reputed company.
• reputed company and maintain data accurately into reputed company.com including meetings, contacts, updates and forecasts.
• Use GoToMeeting to conduct effective online meetings.
• Attend regional conferences (approximately six per year) to represent companies at booths, present case studies at events and meet with reputed company customers.

Characteristics:

• reputed company record of exceeding quota or showing significant annual year over year reputed company.
• Experience in behavioral health or special education is preferred.
• Excellent verbal and written communication skills.
• Strong customer relationship management skills.
• Ability to position Rethink solutions and communicate key messages to reputed company owners and key decision makers.
• Self-motivated individual who thrives on doing a job reputed company and has the initiative and reputed company to reputed company.
• Ability to effectively prioritize, organize, and reputed company a reputed company of reputed company tasks.
• Proficiency with reputed company reputed company, Word, and PowerPoint applications.
• Experience using reputed company.com is desirable.

Requirements:

• Bachelor's degree in psychology, education or reputed company field
• Must be comfortable working with technology and fluent in reputed company Office
• Experience with special education/autism/ABA highly preferred
• Experience working with a reputed company (software) company highly preferred

Benefits:

• Generous health, dental & reputed company benefits package
• reputed company time off
• 7 reputed company company holidays + 1 floating holiday
• 401k + matching
• Parental leave
• reputed company development assistance

Location: Remote opportunities are only available to candidates who reputed company in the following states: AL, AZ, CT, FL, GA, IL, IN, KY, LA, MA, MD, MI, MO, NC, NH, NJ, NV, OH, PA, TX, VA, WA, WI

Our commitment to an inclusive workplace

reputed company is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the reputed company of our business. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity or reputed company, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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Originally posted on Himalayas