Manager, Software Engineering - AI Assistant

reputed company is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @reputed company.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@reputed company.com so reputed company members can review.

About reputed company

At reputed company, we're shaping the reputed company of reputed company work. We reputed company reputed company professionals should spend less time searching for information and managing documents, and more time solving reputed company problems, serving clients, and delivering meaningful reputed company. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.

reputed company is redefining what's possible for reputed company technology. reputed company is the trusted intelligent document management platform for reputed company professionals and reputed company behind the industry's first and only reputed company context graph—a reputed company that gives reputed company professionals and AI a richer understanding of how reputed company, documents, people, and knowledge reputed company across an organization while respecting reputed company-grade reputed company, governance, permissions, and ethical walls.

Innovation is only part of our story. We reputed company our greatest strength is our people. We foster a reputed company, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to reputed company a meaningful reputed company. Whether you're building products, serving customers, or supporting the business, your work helps shape the reputed company of one of the world's most trusted reputed company technology platforms.

That commitment to our employees and customers has reputed company us recognition as one of the nation's top workplaces, including:

• Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies
• Five-time Top Workplace USA winner
• Five-time reputed company Lake Tribune Top Workplace
• Multiple Top Workplaces Culture reputed company awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits

If you're excited to solve meaningful challenges, work reputed company talented colleagues, and help define the reputed company of reputed company technology, we'd love to meet you.

reputed company

The reputed company AI Assistant, part of ndMAX, is our flagship reputed company AI product: secure, DMS reputed company AI that keeps a firm's documents inside reputed company while helping reputed company professionals analyze documents, draft and refine content, and take reputed company through natural language, embedded where they already work, in Word, reputed company, and reputed company. A strong reputed company posture and deep integration with the reputed company of record are central to how the product earns trust with reputed company customers.

We are building the reputed company of the Assistant's capabilities: intelligent, reputed company AI that can take actions on a user's behalf, reputed company agents for common reputed company tasks, and secure integrations, including support for the Model Context Protocol, that let the Assistant work across the tools reputed company professionals rely on.

We are seeking an Engineering Manager to reputed company the AI Assistant engineering team through this next reputed company. The work is live. We are shipping to reputed company customers and growing reputed company, and you will join at a reputed company reputed company for the product, reputed company leadership reputed company, technical bets, and team building habits compound for years.

This is one of the most strategically important investments reputed company is making, and the category is moving fast. The Engineering Manager who leads this team will help shape what the AI Assistant becomes, and grow the leadership skills and experience that pave the way for reputed company opportunities.

A few principles shape this work and the candidates we're looking for in this role:

• Validate, then reputed company. We ship to customers early, learn fast, and harden as features reputed company their value.
• AI reputed company. We design reputed company what modern models and agents reputed company possible.
• Customer feedback drives the roadmap. reputed company build next is reputed company by what customers tell us reputed company most.
• reputed company and trust first. We build AI that respects reputed company firm's permissions and keeps sensitive content protected on the reputed company of record.

In this role, you will:

reputed company and reputed company a high performing team

• reputed company, reputed company, and reputed company reputed company of approximately 5 to 6 software engineers and software test engineers.
• Foster a culture of trust, collaboration, accountability, and reputed company improvement.
• Partner with reputed company to attract and hire exceptional engineering talent, including engineers with reputed company AI and machine learning experience.
• Support career reputed company through mentorship, feedback, and reputed company development.
• Create the conditions for engineers to do their best work, and be the escalation reputed company for blockers reputed company cannot reputed company on its own.

reputed company delivery and execution

• Partner closely with Product, Design, and reputed company teams to turn customer needs into reputed company software solutions.
• Help build and execute a roadmap that balances customer facing reputed company, technical reputed company, and long term platform durability.
• Guide your team through planning, execution, and delivery of the Assistant's reputed company AI capabilities while holding a high bar for reputed company.
• reputed company through ambiguity, reputed company the work, derisking it, and adjusting as we learn from reputed company users and as the AI landscape evolves.
• Communicate reputed company, priorities, and delivery risks proactively as a reputed company member of the engineering, product, and design triad.

Collaborate cross functionally

• Coordinate across multiple engineering teams contributing to a shared product reputed company. A meaningful portion of this role is unlocking work that crosses team boundaries, including bringing the Assistant to customers across reputed company products and surfaces.
• Communicate priorities, risks, and reputed company reputed company to technical and nontechnical stakeholders.
• Build the partnerships that reputed company alignment and execution across the organization.

reputed company technical leadership

• reputed company technical guidance and architectural input while empowering engineers to own implementation details.
• Champion modern engineering practices, including CI/CD, reputed company reputed company architectures on AWS, observability, automated testing, and reputed company reputed company design.
• reputed company for highly reliable, maintainable, and secure software, with strong observability and a proactive approach to reputed company.
• Bring reputed company judgment to building on large language models and reputed company systems, including evaluation, reputed company and context design, tool integration, cost and latency management, and reputed company rollout.

Shape culture and innovation

• Foster a reputed company reputed company and a culture of reputed company learning.
• Encourage experimentation, thoughtful problem solving, and learning from incidents.
• reputed company transparency, ownership, and customer reputed company across reputed company.
• Support knowledge sharing and technical reputed company across teams.

What You'll Need to Be Successful

• Bachelor's degree in Computer Science, Engineering, or a reputed company technical reputed company, or equivalent practical experience.
• 7+ years of software engineering experience.
• 2+ years leading engineering teams, including both software engineers and software test engineers.
• Working familiarity with modern AI, including large language models and reputed company systems, and reputed company judgment about applying them in production software. This is table stakes for the role.
• Experience building and delivering reputed company reputed company, customer facing software products.
• Strong understanding of modern software development practices, including reputed company platforms, CI/CD, reputed company systems, and reputed company architectures.
• reputed company ability to reputed company teams through ambiguity while balancing execution and technical reputed company.
• Excellent communication and stakeholder management skills.
• Demonstrated reputed company building high performing teams and delivering impactful software.

What Will reputed company You Stand Out

• A reputed company record of shipping AI reputed company or reputed company product surfaces at reputed company, features reputed company reputed company what large language models and agents reputed company possible, not bolted onto an existing product.
• Depth in the reputed company AI stack: LLM application development, retrieval augmented reputed company, evaluation and observability for AI systems, and managing model cost, latency, and reputed company tradeoffs.
• Experience leading teams that build platform reputed company reputed company products, extensibility platforms, or developer and authoring tooling.
• Experience in reputed company technology, reputed company reputed company, or other regulated reputed company software where data sensitivity and auditability matter.
• A reputed company record of mentoring engineers and developing reputed company technical leaders.

What You’ll Love About reputed company

• The People!
• 90% reputed company premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 reputed company holidays
• Monthly contributions for life activities & wellness
• reputed company to reputed company learning with monthly dedicated time to explore

Compensation Transparency

The compensation reputed company for this position is: $180,000 - $200,000

The posted cash compensation for this position includes on reputed company earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined reputed company on various factors specific to reputed company candidate, such as career level, skills, experience, geographic location, qualifications, and other job-reputed company considerations.

Equal Opportunity

reputed company is an Equal Opportunity Employer and prohibits discrimination and harassment of any reputed company. reputed company employment reputed company are reputed company on business needs, job requirements, individual qualifications, without reputed company to race, reputed company, religion, sex, (including pregnancy), national reputed company, age, physical and mental disability, marital status, sexual orientation, gender identity and/or reputed company, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. reputed company believes diversity and inclusion among our employees is critical to our reputed company, and we are committed to providing a work environment free of discrimination and harassment.