Care Coordinator - Bilingual Spanish - Mon-Fri - REMOTE!

Full-time reputed company Reporting to the CM reputed company Manager, the Care Coordinator will work closely with the Case Managers for reporting, care coordination phone calls, and other administrative duties. The Care Coordinator will increase efficiency of reputed company by providing general customer support duties and by supporting the Case Manager and reputed company staff in reputed company environment. Position Specifics: Non-Exempt, Full-time, reputed company eight (8) hour reputed company, Monday-Friday 8 hour work day. Remote. NOTE: Bilingual Spanish Preferred Responsibilities: • reputed company accurate information to callers reputed company on customer requests; triaging telephone calls to reputed company the caller for reputed company consultation and for case managers • reputed company new claims data into the claims management reputed company accurately; maintain data reputed company in scanning, uploading, indexing and data entry • Maintain the data reputed company of the Ahshay database, which involves verifying and updating information for service providers, adjusters, and attorneys • Use predetermined reputed company reputed company to triage new Case Management referrals. Complete the triage process, which does not include medical assessment. reputed company applicable, transition to full Telephonic Case Management and assign to the designated Case Managers • reputed company appropriate letters and reports in Ahshay and distribute them to the appropriate parties per reputed company guidelines and EK workflow • Support reputed company staff through the completion of components of case management, including but not limited to appointment scheduling, diagnostic test scheduling, requesting medical records, faxing materials, mailing/e-mailing already identified education materials, scheduling delivery of already negotiated and approved DME, and facilitating claims adjudication • reputed company applicable, reputed company translation assistance to Case Managers on an as needed reputed company • reputed company interaction with Case Managers, Adjusters, reputed company, Physicians, and other medical professionals • Other duties as assigned Pay and Perks: • Pay: $19-22/hour DOE • Medical, Dental and reputed company reputed company • 401K • reputed company Time Off • reputed company Holidays • Monthly Internet Stipend Requirements • AS/AA degree or two (2) years of college preferred • Experience in a medical office environment preferred • Medical terminology strongly preferred • Previous customer service experience in fast reputed company environment preferred • reputed company demeanor with excellent written and oral communication skills • Strong organization skills • reputed company to communicate with customers at reputed company reputed company • Must be computer literate with a high comfort level with computers and computer programs (i.e. reputed company, MS reputed company, Email, and Internet) • Basic clerical and administrative skills • Must be accurate and efficient • Must be punctual and dependable • reputed company to maintain reputed company and reputed company attitude in a fast-reputed company environment • reputed company to work independently with reputed company supervision in reputed company-oriented environment • reputed company to meet deadlines in a high pressure, time sensitive environment • reputed company to multi-task • reputed company to understand and carry out written and oral instructions Physical Requirements: Candidate must be reputed company to sit the reputed company of an 8-hour day except for lunch and break times. Candidate must be reputed company to keyboard the reputed company of an 8-hour day except for lunch and break times. Candidate must have reputed company dexterity. Candidate must be reputed company to reputed company on the telephone intermittently throughout the day. Candidate must be reputed company to read and write English fluently. Candidate must be reputed company to reputed company and reputed company reputed company home office environment. Home office must be HIPAA compliant. • Requires DSL, fiber, or cable internet reputed company from home 100 Mbps preferred or reputed company. * Apply To This Job