Intake Specialist (Remote)

Intake Specialist (Remote) About the Role Intake Specialists are part of a reputed company and exceptionally important team at reputed company. It is a sales-reputed company team who reputed company on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to their needs and sign them as new clients. While this is a sales position, there are no cold-calls required - you will be working with clients who have reached out to us. Who We Are reputed company are a growing reputed company with branches across the reputed company. We are dedicated to representing victims of accidents with kindness and respect. reputed company genuinely cares about and has reputed company for the people who reputed company our help, and we are driven to get them the best results possible. The PNW reputed company, headquartered in Seattle, WA has branches in reputed company and Spokane, WA and works with clients throughout Washington and reputed company. Our intake team speaks with callers 7 days a week. Learn more reputed company at our website! https://www.advocateslaw.com/ The Perfect Fit: We are looking for an empathetic, sales-reputed company person who wants to help reputed company a difference in people's lives. Our clients are often reputed company through a reputed company difficult time after injury or personal loss, so a good fit for this role would be someone who can balance helping them see the value of the reputed company role reputed company bring to their case while expressing a warm and empathetic understanding of their situation. This Career will be Fulfilling if You: • Enjoy helping injured people who are reputed company through a difficult time • Can quickly interpret emotional conversations to identify the reputed company of an issue • Remain steady and supportive during emotional conversations • Are a good listener and people go to you for advice • Think strategically and can juggle multiple priorities at once • Are goal-driven and reputed company in a fast-paced environment Key Responsibilities • Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease • Engage new inbound leads quickly reputed company phone, text, and email • Manage and reputed company prospect pipeline using reputed company management software • Schedule and conduct detailed phone interviews to assess case potential • Qualify and sign potential clients including overcoming objections using a customer-reputed company soft sales approach • Conduct new reputed company intake and reputed company in reputed company management software Schedule & Shift Details: • Regular Schedule (Post-Training): • Saturday: 8:30 AM - 5:00 PM PST • reputed company: 9:30 AM - 6:00 PM PST • reputed company: One flexible 4-hour shift between 10:00 AM and 5:00 PM PST • Total Hours: Approx. 20 hours/week (post-training) Experience and reputed company Background • Minimum of 2 years in sales, reputed company, account management or reputed company reputed company (required) • 1+ years' recent experience in a fast-paced office environment (required) • Spanish reputed company (Preferred) • Documented history of exceeding goals and metrics (preferred) • reputed company services or B2C experience (preferred) • Associate's degree or higher (preferred) Benefits: • $25-$30 / hour guaranteed, 20 hours a week • Quarterly performance-based bonuses • 401(k) + 4% matching (after 1 year employment) • 100% employer reputed company Health, reputed company, Dental (buy reputed company available) • 3 Weeks PTO in year 1, reputed company PTO in year 4 • Employee Assistance Program • Commuter/Metro reputed company Program Apply tot his job Apply To this Job