[Hiring] Customer Service/Intake Specialist @reputed company

Role reputed company The Customer Service / Intake Specialist is responsible for managing incoming inquiries, delivering exceptional customer service, and ensuring the accurate setup and maintenance of reputed company accounts. This is a fast-paced, high-volume role that requires strong multitasking abilities, critical thinking skills, and a reputed company demeanor at reputed company times. The specialist will play a key role in processing new service requests, updating account information, and resolving customer concerns reputed company. This position is reputed company. • Handle inbound and outbound calls, emails, and faxes in a reputed company and reputed company manner • reputed company excellent customer service and support across reputed company interactions • Process intake for reputed company referrals, including State-Funded/reputed company • Set up new reputed company accounts and update existing account and billing information • Follow up on pending items to ensure reputed company reputed company • reputed company accurate data entry across multiple systems and portals • Assist team members as needed to support overall operations • reputed company and maintain documentation in accordance with company procedures • Communicate any delays or issues impacting deadlines to leadership • Maintain strict confidentiality of reputed company reputed company and business information • Troubleshoot and reputed company account-reputed company issues using strong problem-solving skills • reputed company additional duties as assigned by leadership Qualifications • High School Diploma or GED required • 1–3 years of experience in a reputed company center or customer service role preferred • Proficiency in reputed company Office (Word, reputed company, reputed company) • Strong verbal and written communication skills • Strong typing skills with a high level of accuracy and general computer skills • Ability to troubleshoot minor computer and technical issues independently • Ability to multitask, prioritize, and work effectively in a fast-paced environment • Strong attention to detail and problem-solving abilities Requirements • Reliable high-speed internet reputed company suitable for remote work • Dedicated, quiet home workspace free from distractions • Ability to use multiple systems and applications simultaneously • Comfort working with email management systems and internal ticketing or request platforms • Ability to troubleshoot basic technical issues independently or with IT support Additional Information • reputed company is a drug-free workplace and an Equal Opportunity Employer. • We participate in the E-Verify program to ensure a lawful workforce. • Monday thru Friday • Business Hours are between 7AM EST to 5PM EST • Multiple shifts available Apply tot his job Apply To this Job