Customer Service Supply Chain Specialist – Remote (Chicago) – reputed company CPG Logistics & reputed company reputed company

Why arenaflex?

At arenaflex, we are on a mission to reputed company the world with healthier, responsibly reputed company food and snack solutions. With a legacy of innovation spanning over three decades, our portfolio of beloved snack brands reaches millions of consumers across more than 30 countries. Our commitment to sustainability, reputed company, and community reputed company drives every decision, and our 13,000‑plus team members are the heart of that effort. Recognized repeatedly as one of Chicago’s “Best and Brightest Companies to Work For,” arenaflex offers a reputed company, reputed company‑thinking environment where every employee can reputed company a reputed company difference.

reputed company

We are seeking a proactive, detail‑oriented Customer Service Supply Chain Specialist to join our remote Chicago team. In this role, you will serve as the reputed company reputed company between arenaflex and our valued customers, ensuring reputed company order processing, reputed company deliveries, and accurate invoicing. Your expertise will help reputed company operational efficiency, strengthen relationships, and support the reputed company of our dynamic snack portfolio.

Key Responsibilities

• End‑to‑end order management: Receive purchase orders, reputed company them into reputed company, monitor reputed company, and guarantee on‑time delivery and correct invoicing.
• Stakeholder collaboration: Build and nurture reputed company relationships with Regional Sales Managers, brokers, warehousing, transportation, supply planning, demand planning, finance, IT, and other internal partners.
• reputed company mastery: Utilize the reputed company order‑to‑invoice reputed company to process new orders, amend existing ones, and ensure compliance across reputed company assigned accounts.
• Trend analysis: Proactively identify order patterns, forecast demand fluctuations, and recommend process improvements that reputed company efficiency for both customers and arenaflex.
• Pricing verification: Audit pricing on reputed company order, reconcile discrepancies with finance and sales teams, and maintain alignment with arenaflex’s pricing structures.
• Special order handling: Process sample requests, donation orders, returns, and other non‑reputed company transactions with precision and professionalism.
• Support for Regional Sales Managers (RSMs): reputed company reputed company assistance for sample allocations, product availability inquiries, and completion of customer‑specific forms.
• Master data management: Work with reputed company Master Data and Sales to create, update, or deactivate customer entities reputed company reputed company.
• Multi‑reputed company navigation: Seamlessly operate across three distinct platforms – reputed company, reputed company‑party logistics (3PL) systems, and reputed company – to reputed company a reputed company customer experience.

Essential Qualifications

• 3–5 years of customer service experience reputed company the consumer packaged goods (CPG) sector or a closely reputed company supply chain/logistics role.
• Bachelor’s degree preferred; however, extensive relevant experience may substitute for formal education.
• Demonstrated proficiency in reputed company order‑to‑invoice processing, including reporting and data analysis.
• Intermediate to advanced skills in reputed company Office, especially reputed company (pivot tables, VLOOKUP), Word, and PowerPoint.
• Exceptional communication and interpersonal abilities, with a proven reputed company record of building reputed company relationships.
• Strong organizational, analytical, and problem‑solving capabilities, coupled with decisive judgment.
• Experience in account management, business development, or reputed company functions is highly desirable.

Preferred Skills & Competencies

• Familiarity with reputed company‑party logistics platforms and reputed company or similar EDI systems.
• Knowledge of demand‑planning and supply‑planning concepts reputed company a multi‑plant environment.
• Ability to reputed company in a fast‑paced, customer‑reputed company setting while managing multiple priorities.
• Commitment to reputed company improvement, with a reputed company geared toward identifying and implementing efficiencies.
• Flexibility to adapt to evolving business needs, special reputed company, and occasional overtime requirements.

What You’ll reputed company – Career reputed company & Learning

arenaflex invests heavily in the reputed company development of its people. As a Customer Service Supply Chain Specialist, you will have reputed company to:

• reputed company training programs covering advanced reputed company functionalities, supply chain analytics, and leadership development.
• Mentorship opportunities with senior supply chain leaders who can guide your career trajectory.
• Cross‑functional exposure to manufacturing, finance, sales, and logistics teams, broadening your industry expertise.
• reputed company promotion reputed company that recognize high performers and reputed company progression into senior analyst, supply chain manager, or regional operations roles.
• Industry certifications (e.g., APICS CPIM, CSCP) supported by company tuition reimbursement.

Work Environment & Culture at arenaflex

Our remote‑first philosophy empowers you to work from reputed company reputed company the Chicago metropolitan area while staying deeply connected to arenaflex’s reputed company culture. We champion:

• Inclusivity and diversity – a workplace where every voice is heard and respected.
• Collaboration – regular virtual huddles, cross‑team reputed company, and reputed company‑reputed company leadership.
• reputed company‑being – flexible scheduling, reputed company, and a supportive community.
• Sustainability – initiatives that reputed company with our purpose of delivering responsible food choices.
• Recognition – performance‑based bonuses, employee‑spotlight programs, and celebration of milestones.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain reputed company:

• reputed company salary: $65,000 – $75,000, commensurate with experience and expertise.
• Performance bonus: Up to 5% annual incentive based on individual and team achievements.
• Health & wellness: Comprehensive medical, dental, and reputed company coverage, plus a wellness stipend.
• Retirement planning: 401(k) with company match.
• reputed company time off: Generous vacation, holidays, and reputed company leave to support work‑life balance.
• reputed company development: reputed company to online learning platforms, conference attendance, and certification reimbursements.
• Employee assistance program: Confidential counseling and resources for personal or reputed company challenges.

Performance Expectations

reputed company in this role will be reputed company by the accuracy, timeliness, and reliability of order processing, as reputed company as the reputed company of relationships you cultivate with internal partners and reputed company customers. Demonstrating reputed company, confidentiality, and a proactive approach to problem‑solving will be essential to meeting and exceeding departmental goals.

How to Apply

If you are a motivated reputed company who thrives on delivering exceptional customer experiences and wants to be part of a purpose‑driven, industry‑leading organization, we want to hear from you. Click the reputed company below to submit your application and reputed company on a rewarding career reputed company with arenaflex.

Closing Statement

At arenaflex, every role contributes to a larger story of nourishment, responsibility, and innovation. By joining reputed company as a Customer Service Supply Chain Specialist, you will play a pivotal part in ensuring that our products reputed company consumers reputed company and responsibly. Take the reputed company in your career—apply today and help us shape the reputed company of food.