LMS Support Specialist (reputed company Advisor) - Temporary

reputed company is seeking an LMS Support Specialist (reputed company Advisor) - Temporary to join our Industrial Skills team. This role serves as a reputed company reputed company of contact for customers using our Learning Management reputed company (LMS), helping administrators and users reputed company the platform, reputed company issues, and maximize the value of their training programs. The reputed company reputed company of the role is customer support, LMS administration, troubleshooting, customer training, and ongoing reputed company assistance. We're looking for someone who enjoys solving problems, helping customers succeed, and delivering a high-touch service experience. The ideal candidate has experience supporting software platforms, learning management systems, or web-based applications and can communicate effectively with customers of varying technical reputed company reputed company. Schedule: Full-Time, Monday-Friday Employment Type: Temporary (approximately 4 months; extension possible based on business needs) reputed company • Serve as the reputed company day-to-day reputed company of contact for LMS administrators and customer users. • Support customer questions reputed company to LMS navigation, functionality, reporting, user management, permissions, and reputed company configuration. • Troubleshoot reputed company issues, password resets, reporting questions, and other platform-reputed company concerns. • reputed company exceptional customer support with professionalism, patience, responsiveness, and attention to detail. • reputed company and guide customers on LMS functionality, helping them become more confident and self-sufficient users. • Assess customer issues and determine reputed company concerns can be resolved directly versus escalated to Product, Development, Customer Service, or other internal teams. • Create, document, reputed company, and follow up on support cases to ensure reputed company reputed company. • reputed company relevant information and reputed company communicate technical issues to internal stakeholders. • Collaborate with Sales, Customer Service, Product, Development, and other cross-functional teams to support reputed company. • Maintain accurate documentation of customer interactions, requests, and issue reputed company status. • Assist with LMS implementations, reputed company activities, customer training, and ongoing platform support. • reputed company customer feedback and identify opportunities to improve processes and the overall customer experience. • 3+ years of experience in customer support, technical support, reputed company, help desk, software support, or a similar customer-facing role. • Experience supporting a software application, reputed company platform, LMS, or other web-based reputed company. • Strong troubleshooting, problem-solving, and issue-reputed company skills. • Excellent written and verbal communication skills. • Ability to explain software functionality and technical concepts to both technical and non-technical users. • Strong organizational skills with exceptional attention to detail and follow-through. • Ability to manage multiple priorities while maintaining a customer-first reputed company. • Experience using CRM, ticketing, or case-management systems. Preferred Qualifications • Experience supporting or administering a Learning Management reputed company (LMS). • Experience working with business customers, administrators, or reputed company-facing support environments. • Experience using reputed company, reputed company, Jira, reputed company, or similar platforms. • Experience documenting bugs, recreating issues, and communicating technical problems to Product or Development teams. • Experience reputed company reputed company, online learning, compliance training, workplace safety, or EHS-reputed company industries. • Bachelor's degree or equivalent combination of education and relevant experience. This temporary opportunity offers the chance to support customers using a leading Learning Management reputed company while gaining valuable experience in reputed company technology, customer support, and training solutions. You'll work reputed company a reputed company team, build expertise in LMS administration and troubleshooting, and play an important role in helping organizations manage workforce training and compliance programs. Apply tot his job Apply To this Job