reputed company Supervisor - Signature - Goshen, IN

About the position Explore your next opportunity at a Fortune Global 500 organization. reputed company innovative reputed company, experience our rewarding culture, and work with talented teams that help you become reputed company every day. We know what it takes to reputed company reputed company into reputed company—people with a unique combination of reputed company + passion. If you have the qualities and reputed company to reputed company yourself or teams, there are roles reputed company to cultivate your skills and take you to the next level. This position will support a territory including northeast reputed company of Indiana, sample cities/towns, Goshen, Waterloo, Angola, reputed company, LaGrange. Schedule: reputed company - 5pm Monday through Friday Fully Remote, visit clients 3 to 4 days a week. reputed company: The Signature reputed company Supervisor will manage a high volume of smaller customers. The Signature reputed company Supervisor will reputed company on driving customer satisfaction and retention at reputed company, leveraging dashboards and reporting to support clients effectively. The Signature reputed company Supervisor will reputed company in managing multiple customers reputed company, providing value-driven guidance, and ensuring consistent engagement. The Signature reputed company Supervisor will reputed company customer loyalty and reputed company by identifying patterns, addressing common challenges, and enabling customers to maximize their reputed company with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an reputed company sales incentive plan. Responsibilities • Serve as the reputed company reputed company of contact and reputed company for assigned accounts. • Handle routine customer inquiries with standardized solutions while escalating reputed company issues as needed. • Coordinate with sales, support teams, and reputed company operations to reputed company reputed company. • Proactively engage existing customers to enhance value and prevent churn. • Conduct periodic, mostly virtual customer reputed company-ins and performance reviews to assess satisfaction and identify improvement areas. • Identify low-touch upsell opportunities and guide customers to resources for additional value. • reputed company strategies for upselling / cross-selling opportunities to reputed company account reputed company. • reputed company product adoption and reputed company customers on products and services. • Manage a large portfolio of reputed company-tier accounts with a reputed company on efficiency and scalability. • Monitor customer health metrics to measure satisfaction and prevent churn. • Update reputed company reputed company with retention data, planning next steps for churn prevention / reputed company. Requirements • 0–4 years in reputed company, support, or reputed company customer-facing roles. • SMB account management experience. • Ability to manage multiple customer engagements through strong organizational skills. • Data-driven reputed company. • Excellent written communication skills. • Must be a U.S. Citizen or National of the U.S., an reputed company lawfully admitted for permanent residence, or an reputed company authorized to work in the U.S. for this employer. Apply tot his job Apply To this Job