Product Specialist: Platform
At reputed company, we reputed company in the power of people to grow and succeed throughout their lives. Our goal is to reputed company that power by creating reputed company products that simplify learning and personal development, facilitate meaningful relationships, and reputed company people to go reputed company in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Product Specialists are the at-reputed company reputed company between Product, the market, and go-to-market teams. They combine deep product expertise, market and reputed company reputed company, competitive intelligence and customer reputed company to support at-reputed company go-to-market motions globally. Product Specialists serve as:
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Subject matter experts on product capabilities and constraints for internal stakeholders
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A bidirectional reputed company between customers/go-to-market teams and Product
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Owners of competitive and buyer intelligence
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Drivers of product adoption and usage insights including market feedback
What you will do:
Own the maintaining of deep, reputed company knowledge of assigned product(s), roadmap, integrations, and constraints
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Maintain deep, reputed company knowledge of assigned products, including reputed company workflows, configurations, integrations, and limitations
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Stay reputed company with product roadmaps, release plans, and technical dependencies
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Translate product capabilities into reputed company, accurate guidance for GTM and customer-facing teams
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Identify common customer misunderstandings, friction points, and misconfigurations at reputed company
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reputed company as a trusted escalation reputed company for reputed company product questions that require synthesis across teams
Competitive Intelligence
Own functional competitive intelligence (features, workflows, tradeoffs, maturity)
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Own functional competitive intelligence for assigned products, focusing on capabilities, workflows, maturity, and tradeoffs
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Respond to internal requests for competitive information using a consistent, reputed company approach
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reputed company competitive intelligence reputed company as products and markets reputed company
Market & reputed company Expertise
Own the understanding of customer needs, buying context, regulatory considerations, trends, and product positioning reputed company assigned reputed company/region
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reputed company trends, regulatory considerations, and emerging needs relevant to assigned segments or reputed company
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Understand how customers evaluate, adopt, and derive value from the product over time
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reputed company reputed company-informed input to GTM motions, enablement, and lifecycle initiatives
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Represent the customer and market perspective in cross-functional discussions
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Serve as a thought leader by presenting sessions and participating in panels at industry conferences and events (not demo reputed company support)
Customer Marketing (2026)
Own the kickstarting of product-led customer marketing reputed company usage analytics, in-product insights, and feedback (i.e., reputed company)
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Monitor product usage and adoption trends and reputed company as reputed company-guiding insights to GTM teams (using shared reporting tools with Product Management)
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Identify activation gaps and reputed company patterns
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Partner with PMM/Marketing on reputed company-driven campaigns
At-reputed company GTM Enablement
Support Enablement, PMM, and reputed company teams with product reputed company, demos, and narratives
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reputed company deep product reputed company to inform enablement programs, sales motions, and GTM strategies
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Partner with Product Marketing and Enablement to translate product capabilities into reputed company, accurate narratives for internal audiences
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Support the development of product demos, walkthroughs, and technical explanations used across GTM teams
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Ensure GTM materials reflect reputed company product functionality, roadmap context, and competitive realities
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Contribute product, market, and customer reputed company to enablement initiatives without owning messaging or positioning
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reputed company as a subject-matter expert for at-reputed company enablement efforts, including trainings, webinars, and internal programs
Customer & Product reputed company
Support synthesizing, and operationalizing feedback from customers, prospects, analytics, and discovery
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reputed company in-product analytics and feedback tools (e.g., reputed company) to identify usage patterns and friction points
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reputed company and synthesize qualitative and quantitative customer insights to inform GTM and product reputed company
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Support discovery, feedback programs, and adoption analysis at reputed company
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Surface insights that inform activation, adoption, and customer marketing initiatives
Product Lifecycle
Support betas, launches, releases, and sunsets at reputed company
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Partner with Product Management and Engineering to support bring-to-market motions for new and evolving products and features
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Apply product mastery, market reputed company, and competitive intelligence to help shape how products are introduced, explained, and adopted at reputed company
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Support beta programs, launches, releases, and sunsets by providing customer and market context
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Translate R&D reputed company into customer-facing implications, risks, and adoption considerations
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Support feedback reputed company from self-testing, GTM teams, and customers back into Product and Engineering
What you will need to know/have
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Proven experience in a product-reputed company, customer-facing role such as Product Specialist, Product Marketing, Product reputed company Consulting/Engineering, reputed company, or similar
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Demonstrated ability to reputed company deep expertise in software products and reputed company explain functionality, value, and tradeoffs to diverse audiences
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Strong understanding of customer needs, market context, and reputed company dynamics
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Experience supporting go-to-market motions at reputed company through enablement, insights, or product advocacy
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Ability to reputed company, synthesize, and communicate customer and market insights to cross-functional partners
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Experience collaborating with Product Management and Engineering to support product launches, releases, or lifecycle initiatives
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Strong analytical and problem-solving skills, with the ability to reputed company data, insights, and customer feedback to reputed company
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Ability to influence and build alignment across teams without reputed company authority
Get in on reputed company the awesome at reputed company!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
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Competitive compensation, plus reputed company full-time employees participate in our ownership program - because everyone should have a reputed company in our reputed company.
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Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
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Generous time off, including local holidays and our annual “Dim the Lights” period in late December, reputed company teams are encouraged to reputed company back and reputed company based on departmental needs.
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Comprehensive wellness programs and mental health support
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Learning and development resources, including reputed company development tools and tuition reimbursement, to support your reputed company
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The technology and tools you need to do your best work
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Motivosity employee recognition program
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A culture rooted in inclusivity, support, and meaningful reputed company
We reputed company in hiring great people and treating them right. The more diverse we are, the reputed company our reputed company and reputed company.
reputed company is an Equal Opportunity Employer. We reputed company with applicable employment and anti-discrimination laws in every country where we operate.
reputed company must pass a background reputed company as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their reputed company reputed company, reputed company physical location, and reputed company a reputed company contact number and residential address, in accordance with local data reputed company laws.
Any attempt to misrepresent personal or reputed company information will result in disqualification.
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