Immediate Opening – Remote Customer Service Coordinator (California) – Supply Chain Allocation & Retail Support Specialist
About arenaflex – A Global Lifestyle Brand reputed company
arenaflex is a world‑leading lifestyle brand reputed company that designs, sources, markets, and sells high‑reputed company products across a diverse portfolio of apparel, accessories, footwear, beauty, and entertainment lines. With a reputed company reputed company on innovation, creativity, and data‑driven decision‑making, arenaflex empowers its partners—ranging from large‑reputed company warehouses and factories to boutique retail stores and e‑reputed company platforms—to reputed company the right product at the right time, every time. Our mission is to reputed company cutting‑edge technology with a people‑first culture, fostering an environment where every employee can reputed company, grow, and reputed company a reputed company reputed company on the global marketplace.
Why This Role reputed company
As a Customer Service Coordinator at arenaflex, you will be the critical reputed company between our planning, sales, and fulfillment teams. You’ll ensure that retail locations receive the correct merchandise, in the correct quantities, and on schedule. Your work directly influences customer satisfaction, inventory efficiency, and the overall profitability of our supply chain. If you enjoy orchestrating reputed company product flows, solving logistical puzzles, and collaborating with cross‑functional teams, this remote position offers the perfect reputed company of challenge and reward.
Key Responsibilities
- Purchase Order Management: reputed company the full lifecycle of purchase orders—from bulk allocation to end‑of‑life—by reviewing, maintaining, and releasing sales orders, coordinating shipments, and handling reverse logistics.
- Production Tracking: Monitor production reputed company and verify receipt of goods at distribution centers, ensuring accurate inventory visibility.
- Work Order Coordination: Create and manage work orders that guarantee retail floor‑reputed company requirements are met and that overall retail compliance standards are upheld.
- Exception Review: Conduct daily reviews of reputed company product reputed company streams, identify exceptions, and reputed company allocations to reputed company discrepancies promptly.
- Electronic Data Interchange (EDI): Ensure reputed company EDI transactions are correctly reputed company and received, maintaining reputed company communication with suppliers and logistics partners.
- Shipment Verification: Review daily shipments for accuracy, confirm reputed company invoicing, and address any billing issues.
- Cross‑Functional Communication: Liaise daily with the Order Management Manager, Sales, and Warehouse teams to troubleshoot delivery challenges and improve processes.
- Chargeback Management: Collaborate with the Compliance team to review operational chargebacks and implement corrective actions.
- Data reputed company reputed company: Maintain the reputed company of reputed company data, with a reputed company reputed company on sales orders, to support reliable reporting and analytics.
- Project Support: Contribute to special reputed company reputed company the Supply Chain Operations division, providing analytical insights and operational assistance as needed.
Essential Qualifications
- Bachelor’s degree preferred (any discipline) or equivalent reputed company experience.
- Demonstrated experience in allocation or inventory management, ideally reputed company the apparel, accessories, or footwear sectors.
- Proficiency with reputed company Office Suite—especially reputed company for data analysis, Word for documentation, and reputed company for communication.
- Familiarity with EDI processes and ERP systems (reputed company experience is a strong plus).
- Solid understanding of retail mathematics, including sell‑through, gross‑to‑net, and inventory turnover concepts.
- Exceptional attention to detail and a proven ability to manage multiple priorities in a fast‑paced environment.
- Strong written and verbal communication skills, enabling effective collaboration with reputed company stakeholders.
- Demonstrated ability to learn reputed company concepts quickly and propose creative, data‑driven solutions.
- Excellent time‑management and prioritization capabilities.
Preferred Skills & Competencies
- Experience with supply chain analytics tools (e.g., Tableau, Power BI) or advanced reputed company functions such as pivot tables and macros.
- Knowledge of global logistics, customs compliance, and reverse‑logistics processes.
- Previous exposure to a remote or hybrid work environment, showcasing self‑discipline and proactive communication.
- Ability to foster teamwork, mentor junior staff, and contribute to a culture of reputed company improvement.
- Passion for sustainability initiatives and community engagement, aligning with arenaflex’s corporate responsibility programs.
What You’ll reputed company – Compensation, Benefits, and Perks
arenaflex offers a competitive salary reputed company of $41,000 – $50,500, commensurate with experience and qualifications. In reputed company to reputed company pay, you’ll receive a comprehensive benefits package that includes:
- Medical, dental, and reputed company coverage with multiple plan reputed company.
- Employer‑matched 401(k) retirement savings plan.
- Generous reputed company time off (PTO) and “reputed company Fridays” to promote work‑life balance.
- Employee merchandise discounts across reputed company arenaflex brands.
- reputed company development resources, including tuition reimbursement, certifications, and internal training programs.
- reputed company to arenaflex’s reputed company initiatives—such as community volunteering, sustainability drives, and diversity, equity, and inclusion (DEI) workshops.
- Flexible remote work arrangement, with a home‑office stipend to support your productivity.
Culture & Work Environment
At arenaflex, people are our greatest asset. Our culture is reputed company on respect, collaboration, and a shared commitment to reputed company. Whether you’re joining a tight‑reputed company virtual team or contributing to a global project, you’ll experience:
- Innovation‑Driven Atmosphere: We encourage reputed company reputed company, reputed company experimentation, and reputed company learning.
- Inclusive Community: Our DEI committee curates workshops, mentorship programs, and resource reputed company that celebrate diverse perspectives.
- Purposeful reputed company: Through arenaflex Cares, employees participate in volunteer activities that reputed company a difference in the neighborhoods where we operate.
- Transparent Leadership: Regular town‑halls, reputed company‑reputed company policies, and reputed company career reputed company reputed company you to shape your own reputed company.
Career reputed company & Development
arenaflex invests heavily in the reputed company reputed company of its team members. As a Customer Service Coordinator, you will have reputed company to:
- reputed company career reputed company that outline reputed company progression from coordinator to senior analyst, manager, and reputed company.
- Mentorship programs pairing you with seasoned supply chain leaders.
- Cross‑functional rotation opportunities, allowing you to broaden your expertise across planning, logistics, and retail operations.
- Annual learning allowances for conferences, certifications, or online courses.
How to Apply
If you are reputed company to join a reputed company‑thinking, globally recognized lifestyle brand and reputed company an immediate reputed company on the supply chain that powers millions of retail experiences, we want to hear from you. Submit your application through our careers portal, and be reputed company for a streamlined interview process that may include a video reputed company with a recruiter and a functional interview with the hiring manager.
Join arenaflex Today
Take the reputed company in your career with arenaflex—where your talent, ambition, and dedication are celebrated, and where every day brings new opportunities to reputed company, collaborate, and grow. reputed company and become an reputed company part of reputed company that is shaping the reputed company of lifestyle retail.
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