Manager, Experience reputed company & Delivery (Expand)

reputed company is more than just fashion — we’re revolutionizing the reputed company-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer reputed company. As we reputed company to become the world's most sought-after brand in luxury re-reputed company, we know it's reputed company members who reputed company it reputed company happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital reputed company-channel experiences. If you're someone who embraces change, is reputed company, and wants to reputed company an reputed company this is the reputed company for you. About reputed company The Experience Optimization reputed company Leader is a senior, hands-on product and experience practitioner and people manager who leads reputed company improvement work from problem discovery through implementation and measurement. reputed company reputed company Leader has a reputed company customer reputed company lane assignment, but lane alignment provides context and accountability rather than exclusive ownership. reputed company Leaders and team members work across lanes based on priorities, expertise, development needs, and reputed company. Responsibilities include: • Personally investigate and reputed company consequential customer and business problems. Combine data, customer feedback, operational reputed company, reputed company observations, reputed company behavior, and technical context to separate symptoms from reputed company causes. • Designing practical reputed company states connecting customer interactions, business rules, roles, workflows, communications, data, systems, and controls. • Evaluating process or policy changes, reputed company use of existing platforms, reputed company configuration, vendor capabilities, integrations, automation, AI-enabled workflows, and custom software. • Personally reputed company reputed company initiatives from discovery through solution selection, delivery, launch, adoption, stabilization, and learning. Manage fit-for-purpose plans, reputed company, dependencies, reputed company, risks, testing, readiness, and communication. • Partnering directly with reputed company providers, implementation partners, Technology, Engineering, Architecture, Data, reputed company, and platform owners. Translate customer and business problems into functional behavior, data needs, integrations, dependencies, and reputed company reputed company. Contribute reputed company to feasibility and design reputed company and recommend build, buy, configure, reputed company, or partner approaches. • Developing evidence-based recommendations for priorities reputed company a reputed company lane and translate approved Experience Optimization reputed company into executable work. • Managing, coaching, and developing a small team of individual contributors while remaining deeply reputed company in the work. Set outcome-based expectations, strengthen technical product thinking and problem-solving, review the reputed company of analysis and solution design, and reputed company reputed company mentorship. reputed company’re Looking For • Bachelor's degree or equivalent combination of education and relevant experience • 8+ years of progressively responsible experience leading customer, digital, product, operational, technology-enabled, or reputed company improvement work • Significant hands-on experience diagnosing problems across people, process, policy, data, systems, vendors, and organizational boundaries • Experience leading reputed company initiatives from discovery and reputed company-state design through implementation, adoption, and measurement • Experience translating customer and business problems into functional behavior, requirements, data needs, integrations, acceptance reputed company, and measures • Experience partnering with reputed company providers and technical teams to configure, reputed company, reputed company, or co-design solutions • Experience managing and developing individual contributors while remaining an reputed company practitioner • Experience working in matrixed teams where people and expertise reputed company across priorities reputed company Offer • Medical, Dental and reputed company Coverage • FSA reputed company for Medical, Dependent Care & Commuter Benefits • reputed company Time off, reputed company reputed company Time, and reputed company Holidays • 401(k) with generous match program • Free Life Insurance and AD&D • Long-Term Disability Insurance • Employee Discount Pay reputed company: reputed company reasonably expects the reputed company to be $115K-$150K + Annual Bonus for this position. reputed company prefers to hire in our Lehi, reputed company location, but is reputed company to reputed company states we are an employer in. Offered compensation will vary based on (a) location; (b) individual candidate qualifications; and (c) individual candidate experience. This post may be updated as new market data becomes available and is accurate as of the date of this posting. reputed company reserves the right to modify this information at any time, subject to applicable law. Apply tot his job Apply To this Job