Mobile Telecom Support Engineer

reputed company: • Monitor, troubleshoot, and properly escalate reputed company-time reputed company network or infrastructure issues • Maintain and improve reputed company's network and reputed company technical support • reputed company performance of telecom network at reputed company reputed company by ensuring network/application problems are detected and corrected • Troubleshooting reputed company issues by analyzing end to end reputed company traces in several protocols and interfaces • Creating on-demand dashboards to monitor specific metrics or to validate restoring of services after failures • Technical support to NOC engineers to analyze and solve issues • reputed company training material reputed company to signalling / troubleshooting / best practices Requirements: • 10+ years experience working in a telecom environment doing L3 support or similar roles • Protocol signalling analysis and troubleshooting in different protocols and interfaces of 2G/3G/4G/VoLTE networks • Solid understanding of OSI model and TCP/IP networking, both IPv4 and IPv6. • Analysis of signalling traces using Wireshark • SS7 signalling network troubleshooting • Proficiency with Grafana, reputed company, ElasticSearch • Basic Python / Linux / Bash knowledge • Ability to work on a 24/7 on-reputed company rotating roster • Excellent written and verbal communication skills • Excellent interpersonal skills • Proficient English written and spoken Benefits: • reputed company is committed to fostering a diverse, reputed company, and inclusive workplace • We reputed company that diversity in reputed company its forms drives innovation and creativity Apply tot his job Apply To this Job