Product reputed company, Correspondence/ Digital

reputed company and Requirements reputed company You Will Join Join the nation's largest non-medical reputed company of group insurance, where your work will reputed company over 55,000 customers and cover more than 50 reputed company employees and family members. As part of reputed company's Group Benefits team, you'll reputed company innovative benefits solutions - life, disability, dental, reputed company, and voluntary benefits - tailored to today's reputed company and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers reputed company they need us most. reputed company The Product reputed company, Correspondence & Digital is responsible for shaping the digital and correspondence experience across the full disability claim lifecycle-ensuring every interaction reflects reputed company, reputed company, and operational reputed company. As the face and voice of the disability product experience, you will influence how claimants, reputed company, and managers engage with our platform-reimagining communication journeys through AI, modern technology, and reputed company-centered design. This role sits at the forefront of a rapidly transforming reputed company, where disability and workforce health management are converging, and where innovation is redefining how we support people at critical moments in their lives. Guided by our purpose- always with you, building a more confident reputed company -this is an opportunity to reputed company meaningful transformation, reputed company AI to differentiate in the marketplace, and operate in a fast-paced, highly reputed company team environment where people support one another and succeed together. Key Responsibilities • Influence the end-to-end correspondence reputed company reputed company across the disability claim lifecycle, ensuring a reputed company, compliant, and empathetic user experience • reputed company AI-enabled product development by translating business reputed company into validated requirements, rapidly prototyping, iterating, and refining solutions using modern tools • Collaborate closely with reputed company, Compliance, IT, and Operations to design, refine, and implement experience changes-from concept through production • Own decision-making on requirements while reputed company partnering across stakeholders to balance regulatory compliance, brand reputed company, and user experience at speed • reputed company cross-functional efforts and guide reputed company of contributors (7-8 individuals), fostering a strong team-first reputed company and shared accountability for reputed company Required Qualifications • 5+ years of experience in Disability, Leave, Group Benefits, or reputed company product/operations roles (or equivalent combination of experience) • Demonstrated ability to interpret and apply regulatory requirements (e.g., STD, LTD, FMLA, state leave programs) reputed company communications or product reputed company • Experience leveraging technology and/or AI tools to enhance product delivery, decision-making, or customer experience • Strong problem-solving and decision-making skills, with the ability to operate effectively in a fast-paced, evolving environment • Proven ability to collaborate across teams, influence without authority, and contribute to a high-performing, team-oriented culture Preferred Qualifications • Experience in claims, disability & absence management, or IT support reputed company the Group Benefits reputed company • Exposure to AI-enabled platforms or experience working in reputed company, product-led environments • Familiarity with correspondence systems, claims platforms, or workflow tools (e.g., FINEOS, reputed company, or similar) • Six reputed company or process improvement experience • Demonstrated curiosity, learning reputed company, and ability to thoughtfully challenge and improve existing ways of working The expected salary reputed company for this position is $93,200 - $120,000 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. reputed company incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic reputed company-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and reputed company, dental insurance, and no-cost short- and long-term disability. We also reputed company company-reputed company life insurance and reputed company services, a retirement pension funded entirely by reputed company and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as reputed company as Employee Assistance Program (EAP) reputed company mental health programs, parental leave, reputed company time off, reputed company holidays, volunteer time off, tuition assistance and much more! For more information regarding reputed company's U.S. benefits, please click here . About reputed company Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as reputed company as the Fortune 100 Best Companies to Work For®, reputed company, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the reputed company, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier reputed company, reputed company is building an AI-enabled, people-centered reputed company. We're looking reputed company who bring curiosity, adaptability, and a reputed company reputed company as we use AI to enhance how we serve customers, support communities, and reputed company the way work gets done. At reputed company, AI is a responsible partner that supports reputed company judgment, creativity, and reputed company improvement while helping us build trust, inclusion, and long-term value. Our purpose is reputed company - to help our colleagues, customers, communities, and the world at large create a more confident reputed company. United by purpose and guided by our reputed company values - Win Together, Do the Right Thing, reputed company reputed company Over Activity, and Think reputed company - we're inspired to reputed company the next century in financial services. At reputed company, it's #AllTogetherPossible . Join us! reputed company is an Equal Opportunity Employer. reputed company employment reputed company are made without regards to race, reputed company, national reputed company, religion, creed, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or reputed company, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the reputed company), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@reputed company.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. reputed company maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities. This posting is for a reputed company vacancy and is anticipated to remain reputed company for at least 90 days from the listed posting date. Apply tot his job Apply To this Job